I am a vespa owner for the past three months in kochi and i have to say that the after sales services provided1by vespa and aprilia dealer is nowhere near to even the standards of honda or hero scooter services.My scooter1had major electrical issues from the factory and died completely while on road during a christmas1midnight.Then i had to push the scooter all the way to my home and called road side assistance in the morning1and they came and took the scooter to the service centre and i picked it up two days later with the rear1number plate dented and scratched.Again the same electrical issue happened and this time i met with an1accident as a result of it.After questioning them their quality of services and expressing my frustration of1spending 1.4 lakhs on a scooter that constantly breaks down, They agreed to look into it thoroughly and they replaced1the complete fly wheel magneto assembly.I reported the same to vespa customer care and till now, I have not1received a follow up call from them.As a result of the accident, My brand new scooter has scratches on its1body and when i asked them to fix it as it was not caused due to my negligence, They just painted the centre1stand after i insisted a lot and said that the rest of the scratches are negligible.As i didn't have time to1spare behind this vehicle anymore, I just left it as it is and is thinking of fixing it under insurance1later.I have to say that any people looking forward to buying aprilia or vespa must make sure that the dealer1who services your vehicle has a good reputation and is committed.I had a small talk with the new customers of1vespa and aprilia and have come to know that some are facing electrical issues with the vehicle.So, Please1research well before spending such a huge amount of money.Even though i am a vespa owner, I don't find it1worth spending so much considering its low mileage, Dearer spare parts and low quality after sales service.I1would personally not recommend any of their scooters to my dear and near ones as a person who is using it1daily.The electrical issue that i had come across is just one among all the issues that i have faced since1purchase.The other issues include, Engine oil leak from drain bolt and engine oil filler cap after first1service due to failure to replace the respective gaskets, Water ingression in rear left indicator due to a1broken indicator assembly from factory which i fixed using araldite and ignition coil fault that caused1frequent ignition failures.All these have happened only within the second service of this scooter and i feel1like selling this scooter off as soon as possible but is still holding onto it because of the huge amount of1money that i have spent on it.So, Please verify with anyone whom you know have purchased from a dealer nearby1you before spending such a large amount.If you have no sources then, At least check for google reviews and1read all reviews carefully.Please, I have suffered a lot and now i don't want anybody else falling unknowingly1into their 'premium experience' tagline.So, Kindly research a lot and invest your hard earned money wisely.
I bought a red vespa scooter now 1 plus year.Free service was ok.But paid service is expensive, Spares are costly, Steal petrole, Spares hopefully.Spoiled my FAVOURITE scooter.Now i am thinking of changing it for a good serviced vehicles.Unskilled and looting, Lazy personals, Poor management, No follow up from vespa on all this.Near by service center was closed i have take for 15 mms in chennai traffic wait for a week for simple service, Too it back with lots of trouble, Eyes of employees tell us many stories on baddides.Do not buy vespa as no service.Noise, Knocking engines people do not know the value of the product.Horrible.
I have purchased one vespa vxl 125 model on 20th may 2022 (yellow colour).The bike is simply superb with a good balance, Nice pick up from rest, Good braking system and above all at a strech long distance riding is also very satisfactory.Unlike other scooters available, The distinct sound quality is also unique.I am very happy to purchase the same.
Pros: Comfort, road grip,suspension, build quality, looks, long rides, CBS braking, After 1st service gives a mileage af 40+ in city and 50kmpl plus on highway( if ridden between 70 to 90 kmph), overtaking is a charm on this. We can enjoy hill station riding even with a pillion on, as it has excellent power for a scooter.Con: only con I noticed is you have to use Choke once in the morning every day to self start. Final verdict: If safety and comfort are your priorities, if you travel a lot....This is tailor made for you.
Vespa scooters are really one of best in terms of quality, Looks but they are far behind in terms of features and after sale service in india.Spare parts are expensive and hard to get.If the body damaged or getting scratches, It's very hard to repair.So think before buy.