PURE EV Epluto 7G Warranty User Reviews

3.1/5
Based on 104 reviews & 71 rating
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  • Performance
    3.0/5
  • Mileage
    3.1/5
  • Comfort
    3.2/5
  • Maintenance Cost
    3.3/5
  • Features & Styling
    3.1/5
Kamal
Newbie
Kamal (Verified User)

After a lot of research online, I had purchased pureev epluto 7g on 18/08/2021.My buying experience was pretty smooth and the showroom people were good in their service.But the vehicle was not feeling sturdy enough.Within 6 months of usage the handle bar balance has become bit crooked.Till now the head light is throwing light to the sky rather than the road.Within 2.5 hears of purchase, Following complaints came in: inspite of 4 points of charge the bike stopped in the middle of my commute and i had to push it all the way to home.The display went off and the showroom says if it is a minor repair it will cost rs.500 or if a replacement display rs 2500.The battery has also lost its performance.Please don't purchase this.Pureevis a worst ev company.I heared from the showroom that almost 15 bikes are standing in showroom for battery replacement which pureev is not doing in spite of warranty coverage.Their customers have approached court to claim damage.As far as i see the company will soon become bankrupt.

Kamal's Epluto 7G gives mileage of 60 kmpl
(19 Feb 2024) 0
Reply
priyanka
Newbie
Priyanka (Verified User) Owned

Worst battery performance,

1.4

Worst battery performance, Battery problem occurred after 8000km, This problem will continue even if you go to the servicing centre for the battery check up.The company people will suggest you to buy a new battery which costs around 30000 and the warranty would be for 2 years, We may face issue with this new battery also.Please don’t buy this vehicle, You would face the worst experience with this vehicle.

(13 Dec 2023) 0
Reply
kingsly
Newbie
Kingsly (Verified User) Owned

Totally waste

2.2

Battery was totally waste.13 times given for service which includes 1 time sent to factory in hyderabad.Second time also sent and waiting for 1.5months still not arrived.With current condition can travel 20~25kms only.After then we need to push the vehicle untill charging station.Customer care number given but even if you call 1000 times none pick up the call.Official website is having grievances number and it also same like customer care number.Pure is more focusing om sales not in service.Now new scheme is on going for exchange offers with additional cost.Battery within warranty but they don't want to replace it even after 13 times given for service.Rest of china fittings are ok since i used this just 7000 kms.50% post to purchase i am keeping the vehicle as idea without battery since it gone to service and take months to get back.

kingsly's Epluto 7G gives mileage of 36 kmpl
(20 Nov 2023) 1
Reply
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Helpful Reviews of Epluto 7G Warranty

Kamal
Newbie
Kamal (Verified User)

After a lot of research online, I had purchased pureev epluto 7g on 18/08/2021.My buying experience was pretty smooth and the showroom people were good in their service.But the vehicle was not feeling sturdy enough.Within 6 months of usage the handle bar balance has become bit crooked.Till now the head light is throwing light to the sky rather than the road.Within 2.5 hears of purchase, Following complaints came in: inspite of 4 points of charge the bike stopped in the middle of my commute and i had to push it all the way to home.The display went off and the showroom says if it is a minor repair it will cost rs.500 or if a replacement display rs 2500.The battery has also lost its performance.Please don't purchase this.Pureevis a worst ev company.I heared from the showroom that almost 15 bikes are standing in showroom for battery replacement which pureev is not doing in spite of warranty coverage.Their customers have approached court to claim damage.As far as i see the company will soon become bankrupt.

Kamal's Epluto 7G gives mileage of 60 kmpl
0
Reply
kingsly
Newbie
Kingsly (Verified User) Owned

Totally waste

2.2

Battery was totally waste.13 times given for service which includes 1 time sent to factory in hyderabad.Second time also sent and waiting for 1.5months still not arrived.With current condition can travel 20~25kms only.After then we need to push the vehicle untill charging station.Customer care number given but even if you call 1000 times none pick up the call.Official website is having grievances number and it also same like customer care number.Pure is more focusing om sales not in service.Now new scheme is on going for exchange offers with additional cost.Battery within warranty but they don't want to replace it even after 13 times given for service.Rest of china fittings are ok since i used this just 7000 kms.50% post to purchase i am keeping the vehicle as idea without battery since it gone to service and take months to get back.

kingsly's Epluto 7G gives mileage of 36 kmpl
1
Reply
priyanka
Newbie
Priyanka (Verified User) Owned

Worst battery performance,

1.4

Worst battery performance, Battery problem occurred after 8000km, This problem will continue even if you go to the servicing centre for the battery check up.The company people will suggest you to buy a new battery which costs around 30000 and the warranty would be for 2 years, We may face issue with this new battery also.Please don’t buy this vehicle, You would face the worst experience with this vehicle.

0
Reply
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Problems in Epluto 7G Warranty

Kamal
Newbie
Kamal (Verified User)

After a lot of research online, I had purchased pureev epluto 7g on 18/08/2021.My buying experience was pretty smooth and the showroom people were good in their service.But the vehicle was not feeling sturdy enough.Within 6 months of usage the handle bar balance has become bit crooked.Till now the head light is throwing light to the sky rather than the road.Within 2.5 hears of purchase, Following complaints came in: inspite of 4 points of charge the bike stopped in the middle of my commute and i had to push it all the way to home.The display went off and the showroom says if it is a minor repair it will cost rs.500 or if a replacement display rs 2500.The battery has also lost its performance.Please don't purchase this.Pureevis a worst ev company.I heared from the showroom that almost 15 bikes are standing in showroom for battery replacement which pureev is not doing in spite of warranty coverage.Their customers have approached court to claim damage.As far as i see the company will soon become bankrupt.

Kamal's Epluto 7G gives mileage of 60 kmpl
0
Reply
kingsly
Newbie
Kingsly (Verified User) Owned

Totally waste

2.2

Battery was totally waste.13 times given for service which includes 1 time sent to factory in hyderabad.Second time also sent and waiting for 1.5months still not arrived.With current condition can travel 20~25kms only.After then we need to push the vehicle untill charging station.Customer care number given but even if you call 1000 times none pick up the call.Official website is having grievances number and it also same like customer care number.Pure is more focusing om sales not in service.Now new scheme is on going for exchange offers with additional cost.Battery within warranty but they don't want to replace it even after 13 times given for service.Rest of china fittings are ok since i used this just 7000 kms.50% post to purchase i am keeping the vehicle as idea without battery since it gone to service and take months to get back.

kingsly's Epluto 7G gives mileage of 36 kmpl
1
Reply
priyanka
Newbie
Priyanka (Verified User) Owned

Worst battery performance,

1.4

Worst battery performance, Battery problem occurred after 8000km, This problem will continue even if you go to the servicing centre for the battery check up.The company people will suggest you to buy a new battery which costs around 30000 and the warranty would be for 2 years, We may face issue with this new battery also.Please don’t buy this vehicle, You would face the worst experience with this vehicle.

0
Reply
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