PURE EV Epluto 7G Questions and Answers

Battery was totally waste.13 times given for service which includes 1 time sent to factory in hyderabad.Second time also sent and waiting for 1.5months still not arrived.With current condition can travel 20~25kms only.After then we need to push the vehicle untill charging station.Customer care number given but even if you call 1000 times none pick up the call.Official website is having grievances number and it also same like customer care number.Pure is more focusing om sales not in service.Now new scheme is on going for exchange offers with additional cost.Battery within warranty but they don't want to replace it even after 13 times given for service.Rest of china fittings are ok since i used this just 7000 kms.50% post to purchase i am keeping the vehicle as idea without battery since it gone to service and take months to get back.

Suspension should be lot better, Paint job gets started flaking around a year of usage need to paint the whole chassis again in comparison to honda which i own didn't needed to paint even after 8 yrs of service.Battery issues are always frightening and constant fear of vehicle non relaibility is their no solid solution of battery voltage drops till now facing problems and even did everything as told like to give 2-3 hrs rest before and after charging to so called cell balancing don't know what company are they running.Bottom line battery is the only biggest issue faced not a great relaible vehicle to be driven.

I purchased the top modal of the pure ev vehicle in approximately 92, 000/- a few months back.It stopped working even before the 1st free service.After calling support at ahmedabad dealer - harshesh bikes, They asked to bring a 'not working' vehicle to the store to get repaired.I am still not sure what's the fault is, But, I feel my 90k is wasted completely.I recommended everyone - please not to buy this or any other china/india made electric vehicles.Do only if you wish to waste your hard-earned money.

Don't buy this bike i am facing a lock set problem for 3 months still not been resolved.Poor customer care they don't have spares.The service center will not service your bike properly they give your bike as it is without servicing the bike.If you call the service center they will say the factory is not responding if you call the factory they say we will not do anything service center is responsible for one.I request new customer don't buy this eplito company scooter waste of money.

This is the worst product i have seen.Product quality is very cheap and the battery has a major issue of voltage drop, Which means the battery decrease performance frequently.After 6 months battery gives 50 to 60 km mileage only.There is no support from the company or showroom.Switches and charging cables of scooters and charger burns very frequently.The staff behavior of the delhi service center specially dilshad garden/nirmal vihar is very rude.So i recommended to don't buy it.