Volkswagen Makes Polo, Ameo, Vento, Passat and Tiguan Ownership More Affordable

• VW has announced a reduction in the service costs of its cars.

• The new cost structure has been implemented across the board.

• Cars will now cost up to 44 per cent less to maintain.

• 4 years of roadside assistance offered along with a new 4 year/1,00,000km standard warranty.

• Free service now offered for a period of one year or 15,000km.

Volkswagen has announced that it has introduced a new maintenance cost structure for its entire portfolio. This will result in a significant decrease in the running cost of the German cars. As per the new structure, the service costs for its cars will drop by 24-44 per cent.

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Volkswagen also announced that it will be offering a 4 year/1,00,000km warranty as standard along with a free 4-year roadside assistance service. The number of free service customers can avail has also increased. New VW owners will now get three free services over the course of a year or 15,000km, whichever is earlier. Last year, VW also revised its spare part pricing to reduce repair costs and also introduced new extended warranty packages. Currently, customers can extend their warranty to a maximum of 7 years/ 1,25,000km while an option of 1 year/20,000km is also available.

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On the occasion Steffan Knapp, Director, Volkswagen India, said “Volkswagen is determined towards providing the best of our offerings to the value driven Indian customers. The brand has been taking conscious efforts towards addressing its key requirement of the customer - high maintenance costs. By adopting an India centric approach, there’s been an overall reduction in the total cost of ownership while retaining the same quality, safety and value-for-money proposition that is expected of a Volkswagen. Thus, it gives me immense pride in announcing an affordable ownership experience for the aspirational Indian customer.”

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Volkswagen currently offers five cars in India, namely the Polo, Ameo, Vento, Passat and Tiguan. Despite the high quality and premium products, VW hasn’t enjoyed the success it would have liked, mainly due to expensive after-sales costs. But with the revised service cost structure, VW has taken a step in the right direction to reassure customers and attract more buyers to its portfolio.