Royal Enfield Classic 350 (2012-2021) Service Center User Reviews

I Took my Royal Enfield classic 350 BS6 in Erode Senthil Murugan Auto agencies Dealership Tamilnadu as their service is decent but sales department is worst specifically a person called as Madan idiotic guy who delivered my bike with a Right side footrest with a bend but they havent fixed the issue i went to a local mechanic and fixed the issue then for what exhausted A*S they are dealers once they get yours money then no respect for you in my first service instead of my name in the bill that morons mentiones someones name but my bikes details were correct but my name is not correct that is the only issue they fixed after few months malfunction indicator started to glow even after starting the Bike i went to the service center they were checking then bike in the testing kit it was showing as CRANK SENSOR ERROR but that illiterate idiots have resetted the ECU and they said it is sensor disturbed and THE ISSUE was not happening for few days again today 12/10/2020 my bike after starting the MIL started to glow continuosly what to do with this poor company tell me people Royal enfield must take civiere actions against them and the bikes quality to be improved too for cash which is got from us and finally they have competitors now surely Royal Enfield must windup in the hands of useless company Eicher and Royal Enfield must be handed over to a good companies for fans like us

First of all, I really like this bike and it's one of the best bike for sure.But, I really didn't like what company doing with it's customers.When i purchased the bike, They charged me about 10000 extra unnecessarily when i report this to company then they refunded me only about 7500.Secondly, Their service center unnecessarily charge for it's service even the first 3 service were supposed to free but they even charged me about 1200 on my first service and after that i decided to not to go there.Third, The company use very cheap and low quality products to manufacture this bike.It's been only 3-4 months, My bike's indicators started to fade (under the silver part), The chrome plating doesn't shine anymore, While cleaning with clothes it leaves scratches on the paint, Low quality alloy wheels, Some minor things were even missing which i had to buy later etc.They just use very low quality product on this bike, Am not really happy with it.It's been only 3-4 months but my bike looks like 1-2 years old.The bike is really cool but this company only prefer to make profit not the quality.Whenever you buy it? clear with the sales man about how much it'll cost cause they scam a lots of people even they gave me life 2 insurance polices even without asking me.

I bought this bike for my personal use due to legacy of the royal enfield, But not up to the mark.Always had problem with gear shifting.I made the multiple complaints to the customer care and also service center but they always said that is false gear system and can not remove from engine.I am not happy with the bike.

I give my bike 5th time in service center last 4 free service's are completely done, now 5th service is my paid service thereafter my bike was not ok and still in showroom till last sunday. some of my bike parts are not changed in warranty bcoz the supervisor said we don't have the parts and delaying day by day.

The only disappointing point i observe in this vehicle is that the their service centers are always ready to bite you at your bum if you dare to show your prblm.

Not that good.My bike will shake too much after crossing 80speed.Mileage is also too bad.Prices of spare parts in royal enfield service center are too high.

First of all, I really like this bike and it's one of the best bike for sure.But, I really didn't like what company doing with it's customers.When i purchased the bike, They charged me about 10000 extra unnecessarily when i report this to company then they refunded me only about 7500.Secondly, Their service center unnecessarily charge for it's service even the first 3 service were supposed to free but they even charged me about 1200 on my first service and after that i decided to not to go there.Third, The company use very cheap and low quality products to manufacture this bike.It's been only 3-4 months, My bike's indicators started to fade (under the silver part), The chrome plating doesn't shine anymore, While cleaning with clothes it leaves scratches on the paint, Low quality alloy wheels, Some minor things were even missing which i had to buy later etc.They just use very low quality product on this bike, Am not really happy with it.It's been only 3-4 months but my bike looks like 1-2 years old.The bike is really cool but this company only prefer to make profit not the quality.Whenever you buy it? clear with the sales man about how much it'll cost cause they scam a lots of people even they gave me life 2 insurance polices even without asking me.