Royal Enfield Classic 350 (2012-2021) Service Centre User Reviews

I'm 6ft1in tall. I previously own a Royal Enfield Classic 350. And let me share my experience.I'm one of the several people who fell for the looks of the motorcycle, who fell for its connect with the person who rides (possibly due to the vibrations), who fell for its low end torque, who fell for its sound.Initially it will attract you a lot and it will make you feel like a King of the Road. As you are on love with the bike, you will love its pros and love even more for its cons!Now coming to the performance it is a lazy elephant which took almost 16seconds to reach 100Kph, with a ton of vibrations. But you will love it during short rides and can't cope with after 30minutes. Because after riding over 100Kph over 30minutes, your hands will be numb and your whole body vibrates. And to come over this feeling, you need a healthy 30minutes of break. So riding under 80Kph helps but not much by a significant margin.So, let's talk about the comfort, with the stock handlebar, I've had a lot of lower back pain. With RD350 handlebar, Classic's perch is better for atleast 30 minutes if ridden sanely under 80KPH. After that, I've sharp pain in my knees due to constant vibrations from footpegs no matter the RPM you choose to ride. If ridden above 80Kph, two more pains will shoot: one from my shoulders and other from my b**t due to the vibrations it has on offer.Talking about mileage, it will provide me 33Kpl if ridden over 100Kph, 38Kpl if ridden at 80Kph, 44Kpl if ridden under 60Kph.Throttle response is lazier due to carburettor, now it is much better due to the addition of FI. Brakes are poor, front disc is less bitey and rear drun brakes are wooden (now even comes with rear disc, but still feels wooden). Ride quality is good. Tube tyres are a problem. (Tubeless is on offer today)And coming to the maintenance part, it digs a hole in your pocket during paid service. Free service costs a maximum of INR.1500. But paid service cost minimum is INR.2500. And at 24000kms, a paid service costed me around INR.10,000. People at Royal Enfield Service Centre never repairs but just replaces. It may be due to the Sub-par quality of the spare parts. So, on even years (after first year with free services) you need to allocate around INR.6000 for servicing it. And on odd years, you must pay INR.8000-10,000 for servicing. In 3years of ownership, I've spent around INR.25,000 for services alone.I've used it for 3years and ridden it for 30thousand Kilometers and finally have sold it due to heavy vibrations which causes me consistent right shoulder pain and also high maintenance it demands over years.Finally the resale value is good.Conclusion: It is pointless to buy 350cc machines from Royal Enfield today. Better opt for their 411cc or 650cc machines. If you want to buy a 350 from Enfield, wait for their J platform launch. Thank god, they bid adeu for their 500cc UCE engines. Don't commit the mistake I've once committed.Still in August 2020, this Classic 350 is their best seller. Royal Enfield doesn't want to let their milching cow, that's why they are gonna introduce the new J platform engines in their lower selling model, Thunderbird. People must change!!! For those who are in a hurry to buy a Classic or Bullet 350, Wait till J platform's lauch.

I have taken very wrong to buy this bike.Very uncomfortable.Many problems comes one after another in this bike.Moreover service is also not good.Once i had driven 20km by dragging the broken accelerator cable with hand to reach the nearest royal enfield servicing centre in hyderabad.On reaching the servicing centre they denied me servicing.Moreover they even denied me an accelerator cable also that too on payment basis.Such a worst service.In a city like hyderabad i have such an experience then what i can expect in others parts of india.Iam ready to return back my bike to royal enfield free of cost.If royal enfield wish, They may take it back.I will not claim any price for this.The durability of parts are also very less.To sum up royal enfield is not as it was earlier.I will never suggest or advice anyone to go for this bike.

Very bad experience facing through your service centre which located at t junction dharavi sion road, Since last 2 months i am facing an issues of battery which hasn't solved by them.This is really ridiculous.Unable to ride a bike from last 15 days because of battery, Firstly they have not provided any replacement of battery, Also everyday need to follow up with them for an update by when they able to provide the battery, Also some part has be replace under warranty which they unable to do so because of non availability.Have purchased bike in mar 20 and facing too many issues on technical part.Its like that have made a big mistake by purchasing bullet.

I bought a new 350 classic BS6 On 20th September and I had a very bad experience. In these 25 days, I have sent my bike to the company 4 times. The battery is always flame. It has a self start problem. Still, right now my bike is in the service center. I'm getting frustrated.

Good condition fully authorised service centre i only used high speed petrol