Ola S1 Pro Service Center User Reviews

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

It gives a splendid feel than any other electric scooter, so smooth and quite like butter. This much power and range for the amount we pay for the vehicle is just awesome. It has the most unique design ever so minimalistic and futuristic. The specs are all great, It has a range of more than 140 in a single charge which takes 6 hours from 0 to 100 %. It is equipped with the biggest boot space that a scooter can get. The vehicle is not yet equipped with a hill brake assist. The air version comes with the flat platform now which is good. I have been using the Ola S1 for more than a year and other than the customer service of the Ola service center, everything is just good.

The scooter is good with a decent driving experience. However, the suspension is not great. In eco mode, you can drive up to 130 km at a very slow pace. Normal mode allows about 100 km per charge. For faster driving in sports and hyper modes, it's around 60 km. The pickup is excellent, except in eco mode. Build quality is okay, features are good, but service is very poor. There are issues with the app and hardware, requiring frequent visits to the service center. Despite paying for care+, customer service is lacking, and getting the scooter's RC from Ola has been a prolonged issue with over 15 service center visits.

Worst after sales service: its 20 days past my scooter is at ola service center, Peramangalam, Thrissur, Kerala and with no sign of getting back in future.They don't attend calls or update you the progress of repair.And around 500 scooters waiting for getting serviced or repair, Worst service support, If you call the ola helpline number, The will keep on hold for 15 mins for sure and once the call gets connected they will start singing the song, We are extremely sorry for the inconvenience caused, That's it.No solution advised.You suffer, We could say sorry only.I advice to the buyers that, Think twice before you buy ola scooter.

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

Worst after sales service: its 20 days past my scooter is at ola service center, Peramangalam, Thrissur, Kerala and with no sign of getting back in future.They don't attend calls or update you the progress of repair.And around 500 scooters waiting for getting serviced or repair, Worst service support, If you call the ola helpline number, The will keep on hold for 15 mins for sure and once the call gets connected they will start singing the song, We are extremely sorry for the inconvenience caused, That's it.No solution advised.You suffer, We could say sorry only.I advice to the buyers that, Think twice before you buy ola scooter.

I had a frustrating experience with my ola s1 pro, Just 1.5 years old.The start button suddenly stopped working, And when i reported the issue, The service center claimed it wasn't covered under warranty and quoted me rs 1800 for the repair.It's disappointing to face such problems with a bike worth rs 1.5 lakh.Not just the start button, But other issues like the rear seat handlebar, Side stand, Leg rest assembly, And brake lever also weren't covered under warranty.I would recommend considering established brands like bajaj and tvs for better reliability.

I have ola s1 pro gen-2, The first day onward it gives struck up issue and build quality was very worst some plastic parts are broken out while driving.There is no qualified technician in services center.And customer support response also very poor.

It gives a splendid feel than any other electric scooter, so smooth and quite like butter. This much power and range for the amount we pay for the vehicle is just awesome. It has the most unique design ever so minimalistic and futuristic. The specs are all great, It has a range of more than 140 in a single charge which takes 6 hours from 0 to 100 %. It is equipped with the biggest boot space that a scooter can get. The vehicle is not yet equipped with a hill brake assist. The air version comes with the flat platform now which is good. I have been using the Ola S1 for more than a year and other than the customer service of the Ola service center, everything is just good.

I hava taken ols s1 pro 2nd gen after 20days ols in showing sleeping mode i give service center but they are not taken seriously worst experience