Ola S1 Pro Service User Reviews

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

Driving experience: the ola s1 pro offers a smooth and quiet driving experience, Thanks to its electric motor.The absence of gears and instant torque delivery contribute to a responsive and enjoyable ride.Mileage: being an electric scooter, The ola s1 pro boasts excellent mileage.It is energy-efficient, Providing a cost-effective and environmentally friendly mode of transportation.Pickup: the electric motor provides instant and consistent acceleration, Giving the ola s1 pro impressive pickup.It excels in quick starts, Making it well-suited for city commuting.Service cost: electric scooters often have lower service costs compared to traditional petrol counterparts.With fewer moving parts and a simpler drivetrain, The ola s1 pro generally incurs lower maintenance expenses.Engine performance: while technically not an internal combustion engine, The electric motor in the ola s1 pro delivers efficient and reliable performance.It's known for being silent, Offering a different but enjoyable riding experience.Build quality: ola is known for maintaining a good build quality in its products.The s1 pro is constructed with durable materials, Ensuring a solid and robust structure that contributes to rider safety and longevity.Battery performance: the battery performance is a highlight of the ola s1 pro.With a decent range per charge and fast-charging capabilities, It provides practicality for daily commuting without the range anxiety often associated with electric vehicles.

On the very first day of delivery of my ola s1 x+ i had a very disappointing experience with ola electric and i feel compelled to share my negative review.Firstly, The customer service was absolutely atrocious.I had multiple issues with my ola electric vehicle the main issue after riding it back home for 25km approx it didn’t start and stopped moving, Rest all electricals were fine but it was not moving in any mode and when i tried to contact customer support, I was met with long wait times and unhelpful representatives.It was incredibly frustrating to not be able to get a timely resolution to my problems on a very first day of delivery.Furthermore, The pricing of ola electric vehicles is exorbitant.I was under the impression that i would be getting a high-quality, Reliable electric vehicle for a reasonable price.However, I found that the cost of ola electric vehicles is significantly higher than other comparable options on the market.Considering the numerous issues i experienced on a very first day, I definitely did not get my money’s worth.Overall, My experience with ola electric is extremely disappointing on a very first day of delivery.The lack of customer support, Poor quality of the vehicle, And high pricing make it impossible for me to recommend this brand to anyone.I would strongly advise against purchasing an ola electric vehicle and exploring other options that offer better value and reliability.

It gives a splendid feel than any other electric scooter, so smooth and quite like butter. This much power and range for the amount we pay for the vehicle is just awesome. It has the most unique design ever so minimalistic and futuristic. The specs are all great, It has a range of more than 140 in a single charge which takes 6 hours from 0 to 100 %. It is equipped with the biggest boot space that a scooter can get. The vehicle is not yet equipped with a hill brake assist. The air version comes with the flat platform now which is good. I have been using the Ola S1 for more than a year and other than the customer service of the Ola service center, everything is just good.

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

On the very first day of delivery of my ola s1 x+ i had a very disappointing experience with ola electric and i feel compelled to share my negative review.Firstly, The customer service was absolutely atrocious.I had multiple issues with my ola electric vehicle the main issue after riding it back home for 25km approx it didn’t start and stopped moving, Rest all electricals were fine but it was not moving in any mode and when i tried to contact customer support, I was met with long wait times and unhelpful representatives.It was incredibly frustrating to not be able to get a timely resolution to my problems on a very first day of delivery.Furthermore, The pricing of ola electric vehicles is exorbitant.I was under the impression that i would be getting a high-quality, Reliable electric vehicle for a reasonable price.However, I found that the cost of ola electric vehicles is significantly higher than other comparable options on the market.Considering the numerous issues i experienced on a very first day, I definitely did not get my money’s worth.Overall, My experience with ola electric is extremely disappointing on a very first day of delivery.The lack of customer support, Poor quality of the vehicle, And high pricing make it impossible for me to recommend this brand to anyone.I would strongly advise against purchasing an ola electric vehicle and exploring other options that offer better value and reliability.

Positive - shock absorber and pickup negative - 1.Extremely poor service2.Irresponsible customer service staff3.No response to email.4.Everytime custome care staff says that their technical team will call me back - which never happened 5.Exorbitant price.3.Poor performance - 70km when two person riding, 80 km when one person riding.4.Looting money - additional warranty rs6000/ door step service rs3000 per annum.5.No provision to escalate any repeated issues on our complaints ( gps issue of my scooter was attended 5 times and finally sucessful) wasting customer time.6.My gps issue was rectified only after writing that i will approach consumer court with all my ticket numbers (6 nos) for the same issue.Poor service network.

Worst after sales service: its 20 days past my scooter is at ola service center, Peramangalam, Thrissur, Kerala and with no sign of getting back in future.They don't attend calls or update you the progress of repair.And around 500 scooters waiting for getting serviced or repair, Worst service support, If you call the ola helpline number, The will keep on hold for 15 mins for sure and once the call gets connected they will start singing the song, We are extremely sorry for the inconvenience caused, That's it.No solution advised.You suffer, We could say sorry only.I advice to the buyers that, Think twice before you buy ola scooter.

Driving experience: the ola s1 pro offers a smooth and quiet driving experience, Thanks to its electric motor.The absence of gears and instant torque delivery contribute to a responsive and enjoyable ride.Mileage: being an electric scooter, The ola s1 pro boasts excellent mileage.It is energy-efficient, Providing a cost-effective and environmentally friendly mode of transportation.Pickup: the electric motor provides instant and consistent acceleration, Giving the ola s1 pro impressive pickup.It excels in quick starts, Making it well-suited for city commuting.Service cost: electric scooters often have lower service costs compared to traditional petrol counterparts.With fewer moving parts and a simpler drivetrain, The ola s1 pro generally incurs lower maintenance expenses.Engine performance: while technically not an internal combustion engine, The electric motor in the ola s1 pro delivers efficient and reliable performance.It's known for being silent, Offering a different but enjoyable riding experience.Build quality: ola is known for maintaining a good build quality in its products.The s1 pro is constructed with durable materials, Ensuring a solid and robust structure that contributes to rider safety and longevity.Battery performance: the battery performance is a highlight of the ola s1 pro.With a decent range per charge and fast-charging capabilities, It provides practicality for daily commuting without the range anxiety often associated with electric vehicles.

It gives a splendid feel than any other electric scooter, so smooth and quite like butter. This much power and range for the amount we pay for the vehicle is just awesome. It has the most unique design ever so minimalistic and futuristic. The specs are all great, It has a range of more than 140 in a single charge which takes 6 hours from 0 to 100 %. It is equipped with the biggest boot space that a scooter can get. The vehicle is not yet equipped with a hill brake assist. The air version comes with the flat platform now which is good. I have been using the Ola S1 for more than a year and other than the customer service of the Ola service center, everything is just good.

I am definitely contemplating getting this electric scooter after visiting an ola shop and viewing it up close.Its sleek and futuristic look immediately drew me in, And the plethora of functions demonstrated its technological brilliance.The scooter's remarkable range and quick charging features make it a viable option for my everyday commuting requirements.The tiny dimensions and agile handling of the ola s1 pro add to its allure.Furthermore, The brand's reputation for quality and service strengthens my decision to make this purchase.I'm looking forward to buying the ola s1 pro and reaping its efficiency, Convenience, And eco-friendliness benefits.

The OLA S1 Pro electric scooter is an impressive machine that is capable of reaching a maximum speed of 115 kmph, has a range of 181 km and boasts of a modern design packed with many features at affordable price. Nevertheless, the early users complained about reliability issues in both software and hardware, besides which Ola’s service network is still taking the shape. Build quality was also mentioned by several users, mostly minor panel gaps. The S1 Pro, as a very attractive choice for high performance enthusiasts, some may still opt to consider other options depending on other factors such as reliability and restricted to a service network.