Hero Electric Photon Service User Reviews

3.1/5
Based on 51 reviews & 54 rating
Write & win ₹ 2000
  • Performance
    2.9/5
  • Mileage
    3.2/5
  • Comfort
    3.2/5
  • Maintenance Cost
    3.1/5
  • Features & Styling
    3.2/5
  • ✔ 75% users recommended this bike for Daily Commute
Yogendra
Newbie
Yogendra (Verified User) Owned

Bad service

1.0

Don't purchase hero electric scooter very bad service dealer is cheating every time of services.Charger and motor replacement time are 6 months in warranty please choose another one.

(20 Apr 2023) 3
Reply
Ashwani
Newbie
Ashwani (Verified User)

Hero electric

Worst service by hero electric.My hero electric photon scooty charger got out of order within 3 months of purchase.Now its been almost one month it has not been replaced by the company.Poor service by the dealer as well as customer care.

(28 Mar 2022) 2
Reply
Ashok
Newbie
Ashok (Verified User)

The problems are: 1.6 lead

1.0

The problems are: 1.6 lead acid batteries make it heavier 2.Batteries needs rotation.Service center never rotate3.Poor support from show room and service center4.Applying breaks discharge batteries5.Turning on headlight discharges batteries6.Bumper hits road dividers7.Battery charging indicator is worst8.No technical support9.No customer care support10.Savings on petrol and zero maintenance is a shot.

Ashok's Photon gives mileage of 50 kmpl
(14 Dec 2020) 2
Reply
Sasidharan
Newbie
Sasidharan (Verified User)

Don’t buy no mileage worst

1.0

Don’t buy no mileage worst service in Hosur Tamil Nadu ,all r bad quality and can’t replace in show room itself worst service

Sasidharan's Photon gives mileage of 25 kmpl
(3 Aug 2020) 2
Reply
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Helpful Reviews of Photon Service

Ashok
Newbie
Ashok (Verified User)

The problems are: 1.6 lead

1.0

The problems are: 1.6 lead acid batteries make it heavier 2.Batteries needs rotation.Service center never rotate3.Poor support from show room and service center4.Applying breaks discharge batteries5.Turning on headlight discharges batteries6.Bumper hits road dividers7.Battery charging indicator is worst8.No technical support9.No customer care support10.Savings on petrol and zero maintenance is a shot.

Ashok's Photon gives mileage of 50 kmpl
2
Reply
Ashwani
Newbie
Ashwani (Verified User)

Hero electric

Worst service by hero electric.My hero electric photon scooty charger got out of order within 3 months of purchase.Now its been almost one month it has not been replaced by the company.Poor service by the dealer as well as customer care.

2
Reply
Yogendra
Newbie
Yogendra (Verified User) Owned

Bad service

1.0

Don't purchase hero electric scooter very bad service dealer is cheating every time of services.Charger and motor replacement time are 6 months in warranty please choose another one.

3
Reply
Sasidharan
Newbie
Sasidharan (Verified User)

Don’t buy no mileage worst

1.0

Don’t buy no mileage worst service in Hosur Tamil Nadu ,all r bad quality and can’t replace in show room itself worst service

Sasidharan's Photon gives mileage of 25 kmpl
2
Reply
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Hero Electric Photon
Hero Electric Photon
3.1 105 user reviews
Rs. 1.10 Lakh
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Problems in Photon Service

Yogendra
Newbie
Yogendra (Verified User) Owned

Bad service

1.0

Don't purchase hero electric scooter very bad service dealer is cheating every time of services.Charger and motor replacement time are 6 months in warranty please choose another one.

3
Reply

Best User Experiences with Photon Service

Ashwani
Newbie
Ashwani (Verified User)

Hero electric

Worst service by hero electric.My hero electric photon scooty charger got out of order within 3 months of purchase.Now its been almost one month it has not been replaced by the company.Poor service by the dealer as well as customer care.

2
Reply
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