Ampere Magnus EX Spare User Reviews

3.3/5
Based on 183 reviews & 65 rating
Write & win ₹ 2000
  • Performance
    3.2/5
  • Mileage
    3.4/5
  • Comfort
    3.3/5
  • Maintenance Cost
    3.4/5
  • Features & Styling
    3.1/5
Tejas
Newbie
Tejas (Verified User) Owned

Bad Experience

2.2

I feel compelled to write this review to share my harrowing experience with the Magnus EX electric bike from Ampere Vehicles. My intention is to help other prospective customers avoid the frustration and disappointment I've endured. If I could give a zero-star rating, I would. From the moment I purchased the Magnus EX, I was optimistic about the future of electric vehicles and keen to reduce my carbon footprint. Unfortunately, my experience has been nothing short of a nightmare, filled with ongoing issues, unreliability, and a complete lack of customer support. Unreliable Product: Within weeks of purchase, the front wheel of the bike jammed, rendering it immobile. This was just the beginning of a series of problems that have plagued my ownership. The bike's charging system failed multiple times, resulting in abrupt power loss while riding. Such instances are not only inconvenient but life-threatening when they occur unexpectedly on busy roads. The bike's performance has been consistently inconsistent, making each ride a gamble. Lack of Customer Service: My attempts to seek assistance from both Ampere Vehicles and their authorized dealer have been met with utter disregard. Emails, phone calls, and even a formal complaint were ignored. I was left to deal with these issues on my own, with no guidance or support from the company that sold me the bike. The lack of accountability and empathy from both the manufacturer and the dealer is astonishing. Safety at Risk: The pinnacle of my ordeal came when the bike abruptly stopped in the middle of a busy road, nearly causing a life-threatening accident. The bike's malfunction exposed me to danger, and the stress of wondering when it might fail again has made every ride a nerve-wracking experience. Conclusion: My ownership of the Magnus EX electric bike has been a lesson in frustration, disappointment, and regret. As a conscientious consumer, I urge you to think twice before investing your hard-earned money in a product that not only lacks reliability but also comes with a complete lack of accountability and customer support. I am left with no choice but to escalate my concerns to the appropriate authorities, including consumer protection agencies and social media platforms, in the hope that others can be spared the ordeal I've endured. Advice: Before considering any purchase from Ampere Vehicles, do thorough research, read reviews carefully, and consider the implications of investing in a product that falls short of its promises. There are better alternatives available from companies that stand by their products and value their customers. Update: As of writing this review, my issues remain unresolved, and the bike continues to sit unused in my garage due to its ongoing problems."

(9 Aug 2023) 2
Reply
TheXplorer
Newbie
TheXplorer (Verified User) Owned

Ampere magnus

3.4

I have been using an ampere magnus since last 2 years now.Here are my observations after clocking almost 20k kilometers: 1.Range : you can get a practical range of about 80 kms on full charge (on high speed mode).The range goes upto 90 kms in low speed mode.2.Speed : the speedo shows the max speed @57-59 kmph.(the true top speed will be somewhere around 52 kmph).3.The odometer shows 1km for ever 750 metres travelled.4.The service cost has been zero rupees for the last 2 years, Which is commendable.5.The spares availability is okayish.Not too good as sometimes, You won't get some buttons and switches that easily.6.The front suspension is very weak in my opinion.You will feel every j**k on the road.Conclusion:it is a decent mobility option for within the city, But do not expect much performance from this.It will do whatever it claims (technically).But it is not too enjoyable.It just gets the job done.

TheXplorer's Magnus EX gives mileage of 75 kmpl
(12 May 2023) 0
Reply
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Helpful Reviews of Magnus EX Spare

Tejas
Newbie
Tejas (Verified User) Owned

Bad Experience

2.2

I feel compelled to write this review to share my harrowing experience with the Magnus EX electric bike from Ampere Vehicles. My intention is to help other prospective customers avoid the frustration and disappointment I've endured. If I could give a zero-star rating, I would. From the moment I purchased the Magnus EX, I was optimistic about the future of electric vehicles and keen to reduce my carbon footprint. Unfortunately, my experience has been nothing short of a nightmare, filled with ongoing issues, unreliability, and a complete lack of customer support. Unreliable Product: Within weeks of purchase, the front wheel of the bike jammed, rendering it immobile. This was just the beginning of a series of problems that have plagued my ownership. The bike's charging system failed multiple times, resulting in abrupt power loss while riding. Such instances are not only inconvenient but life-threatening when they occur unexpectedly on busy roads. The bike's performance has been consistently inconsistent, making each ride a gamble. Lack of Customer Service: My attempts to seek assistance from both Ampere Vehicles and their authorized dealer have been met with utter disregard. Emails, phone calls, and even a formal complaint were ignored. I was left to deal with these issues on my own, with no guidance or support from the company that sold me the bike. The lack of accountability and empathy from both the manufacturer and the dealer is astonishing. Safety at Risk: The pinnacle of my ordeal came when the bike abruptly stopped in the middle of a busy road, nearly causing a life-threatening accident. The bike's malfunction exposed me to danger, and the stress of wondering when it might fail again has made every ride a nerve-wracking experience. Conclusion: My ownership of the Magnus EX electric bike has been a lesson in frustration, disappointment, and regret. As a conscientious consumer, I urge you to think twice before investing your hard-earned money in a product that not only lacks reliability but also comes with a complete lack of accountability and customer support. I am left with no choice but to escalate my concerns to the appropriate authorities, including consumer protection agencies and social media platforms, in the hope that others can be spared the ordeal I've endured. Advice: Before considering any purchase from Ampere Vehicles, do thorough research, read reviews carefully, and consider the implications of investing in a product that falls short of its promises. There are better alternatives available from companies that stand by their products and value their customers. Update: As of writing this review, my issues remain unresolved, and the bike continues to sit unused in my garage due to its ongoing problems."

2
Reply
TheXplorer
Newbie
TheXplorer (Verified User) Owned

Ampere magnus

3.4

I have been using an ampere magnus since last 2 years now.Here are my observations after clocking almost 20k kilometers: 1.Range : you can get a practical range of about 80 kms on full charge (on high speed mode).The range goes upto 90 kms in low speed mode.2.Speed : the speedo shows the max speed @57-59 kmph.(the true top speed will be somewhere around 52 kmph).3.The odometer shows 1km for ever 750 metres travelled.4.The service cost has been zero rupees for the last 2 years, Which is commendable.5.The spares availability is okayish.Not too good as sometimes, You won't get some buttons and switches that easily.6.The front suspension is very weak in my opinion.You will feel every j**k on the road.Conclusion:it is a decent mobility option for within the city, But do not expect much performance from this.It will do whatever it claims (technically).But it is not too enjoyable.It just gets the job done.

TheXplorer's Magnus EX gives mileage of 75 kmpl
0
Reply
Ampere Magnus EX
Ampere Magnus EX
Rs. 1.04 Lakh
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Problems in Magnus EX Spare

Tejas
Newbie
Tejas (Verified User) Owned

Bad Experience

2.2

I feel compelled to write this review to share my harrowing experience with the Magnus EX electric bike from Ampere Vehicles. My intention is to help other prospective customers avoid the frustration and disappointment I've endured. If I could give a zero-star rating, I would. From the moment I purchased the Magnus EX, I was optimistic about the future of electric vehicles and keen to reduce my carbon footprint. Unfortunately, my experience has been nothing short of a nightmare, filled with ongoing issues, unreliability, and a complete lack of customer support. Unreliable Product: Within weeks of purchase, the front wheel of the bike jammed, rendering it immobile. This was just the beginning of a series of problems that have plagued my ownership. The bike's charging system failed multiple times, resulting in abrupt power loss while riding. Such instances are not only inconvenient but life-threatening when they occur unexpectedly on busy roads. The bike's performance has been consistently inconsistent, making each ride a gamble. Lack of Customer Service: My attempts to seek assistance from both Ampere Vehicles and their authorized dealer have been met with utter disregard. Emails, phone calls, and even a formal complaint were ignored. I was left to deal with these issues on my own, with no guidance or support from the company that sold me the bike. The lack of accountability and empathy from both the manufacturer and the dealer is astonishing. Safety at Risk: The pinnacle of my ordeal came when the bike abruptly stopped in the middle of a busy road, nearly causing a life-threatening accident. The bike's malfunction exposed me to danger, and the stress of wondering when it might fail again has made every ride a nerve-wracking experience. Conclusion: My ownership of the Magnus EX electric bike has been a lesson in frustration, disappointment, and regret. As a conscientious consumer, I urge you to think twice before investing your hard-earned money in a product that not only lacks reliability but also comes with a complete lack of accountability and customer support. I am left with no choice but to escalate my concerns to the appropriate authorities, including consumer protection agencies and social media platforms, in the hope that others can be spared the ordeal I've endured. Advice: Before considering any purchase from Ampere Vehicles, do thorough research, read reviews carefully, and consider the implications of investing in a product that falls short of its promises. There are better alternatives available from companies that stand by their products and value their customers. Update: As of writing this review, my issues remain unresolved, and the bike continues to sit unused in my garage due to its ongoing problems."

2
Reply

Best User Experiences with Magnus EX Spare

TheXplorer
Newbie
TheXplorer (Verified User) Owned

Ampere magnus

3.4

I have been using an ampere magnus since last 2 years now.Here are my observations after clocking almost 20k kilometers: 1.Range : you can get a practical range of about 80 kms on full charge (on high speed mode).The range goes upto 90 kms in low speed mode.2.Speed : the speedo shows the max speed @57-59 kmph.(the true top speed will be somewhere around 52 kmph).3.The odometer shows 1km for ever 750 metres travelled.4.The service cost has been zero rupees for the last 2 years, Which is commendable.5.The spares availability is okayish.Not too good as sometimes, You won't get some buttons and switches that easily.6.The front suspension is very weak in my opinion.You will feel every j**k on the road.Conclusion:it is a decent mobility option for within the city, But do not expect much performance from this.It will do whatever it claims (technically).But it is not too enjoyable.It just gets the job done.

TheXplorer's Magnus EX gives mileage of 75 kmpl
0
Reply
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