Ampere Magnus EX Dealer User Reviews

I feel compelled to write this review to share my harrowing experience with the Magnus EX electric bike from Ampere Vehicles. My intention is to help other prospective customers avoid the frustration and disappointment I've endured. If I could give a zero-star rating, I would. From the moment I purchased the Magnus EX, I was optimistic about the future of electric vehicles and keen to reduce my carbon footprint. Unfortunately, my experience has been nothing short of a nightmare, filled with ongoing issues, unreliability, and a complete lack of customer support. Unreliable Product: Within weeks of purchase, the front wheel of the bike jammed, rendering it immobile. This was just the beginning of a series of problems that have plagued my ownership. The bike's charging system failed multiple times, resulting in abrupt power loss while riding. Such instances are not only inconvenient but life-threatening when they occur unexpectedly on busy roads. The bike's performance has been consistently inconsistent, making each ride a gamble. Lack of Customer Service: My attempts to seek assistance from both Ampere Vehicles and their authorized dealer have been met with utter disregard. Emails, phone calls, and even a formal complaint were ignored. I was left to deal with these issues on my own, with no guidance or support from the company that sold me the bike. The lack of accountability and empathy from both the manufacturer and the dealer is astonishing. Safety at Risk: The pinnacle of my ordeal came when the bike abruptly stopped in the middle of a busy road, nearly causing a life-threatening accident. The bike's malfunction exposed me to danger, and the stress of wondering when it might fail again has made every ride a nerve-wracking experience. Conclusion: My ownership of the Magnus EX electric bike has been a lesson in frustration, disappointment, and regret. As a conscientious consumer, I urge you to think twice before investing your hard-earned money in a product that not only lacks reliability but also comes with a complete lack of accountability and customer support. I am left with no choice but to escalate my concerns to the appropriate authorities, including consumer protection agencies and social media platforms, in the hope that others can be spared the ordeal I've endured. Advice: Before considering any purchase from Ampere Vehicles, do thorough research, read reviews carefully, and consider the implications of investing in a product that falls short of its promises. There are better alternatives available from companies that stand by their products and value their customers. Update: As of writing this review, my issues remain unresolved, and the bike continues to sit unused in my garage due to its ongoing problems."

Looking is really good like activa but the worst think is not suitable for indian roads and vehicle quality is also not good.As it is an new segment so you will not get service station easily and dealer services are really poor.My overall experience is not good.

Worst scooter.This is very very low quality of material.And maintenance cost is very high.The service problem many times arise when contact dealer.

I feel compelled to write this review to share my harrowing experience with the Magnus EX electric bike from Ampere Vehicles. My intention is to help other prospective customers avoid the frustration and disappointment I've endured. If I could give a zero-star rating, I would. From the moment I purchased the Magnus EX, I was optimistic about the future of electric vehicles and keen to reduce my carbon footprint. Unfortunately, my experience has been nothing short of a nightmare, filled with ongoing issues, unreliability, and a complete lack of customer support. Unreliable Product: Within weeks of purchase, the front wheel of the bike jammed, rendering it immobile. This was just the beginning of a series of problems that have plagued my ownership. The bike's charging system failed multiple times, resulting in abrupt power loss while riding. Such instances are not only inconvenient but life-threatening when they occur unexpectedly on busy roads. The bike's performance has been consistently inconsistent, making each ride a gamble. Lack of Customer Service: My attempts to seek assistance from both Ampere Vehicles and their authorized dealer have been met with utter disregard. Emails, phone calls, and even a formal complaint were ignored. I was left to deal with these issues on my own, with no guidance or support from the company that sold me the bike. The lack of accountability and empathy from both the manufacturer and the dealer is astonishing. Safety at Risk: The pinnacle of my ordeal came when the bike abruptly stopped in the middle of a busy road, nearly causing a life-threatening accident. The bike's malfunction exposed me to danger, and the stress of wondering when it might fail again has made every ride a nerve-wracking experience. Conclusion: My ownership of the Magnus EX electric bike has been a lesson in frustration, disappointment, and regret. As a conscientious consumer, I urge you to think twice before investing your hard-earned money in a product that not only lacks reliability but also comes with a complete lack of accountability and customer support. I am left with no choice but to escalate my concerns to the appropriate authorities, including consumer protection agencies and social media platforms, in the hope that others can be spared the ordeal I've endured. Advice: Before considering any purchase from Ampere Vehicles, do thorough research, read reviews carefully, and consider the implications of investing in a product that falls short of its promises. There are better alternatives available from companies that stand by their products and value their customers. Update: As of writing this review, my issues remain unresolved, and the bike continues to sit unused in my garage due to its ongoing problems."

Looking is really good like activa but the worst think is not suitable for indian roads and vehicle quality is also not good.As it is an new segment so you will not get service station easily and dealer services are really poor.My overall experience is not good.

Worst scooter.This is very very low quality of material.And maintenance cost is very high.The service problem many times arise when contact dealer.