Hero Electric Optima Warranty User Reviews

3.9/5
Based on 259 reviews & 114 rating
Write & win ₹ 2000
  • Performance
    3.9/5
  • Mileage
    3.9/5
  • Comfort
    4.0/5
  • Maintenance Cost
    3.9/5
  • Features & Styling
    3.8/5
Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

(25 Jan 2024) 0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

(21 Nov 2023) 0
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

(17 Mar 2023) 0
Reply
Mustansir
Newbie
Mustansir (Verified User) Owned

Hero electric

1.0

Electric scooty purchased on 18th oct 2022 after 1 month, Scooty started showing start problem till now ie 08.01.2023.Company have not been success in rectifying the vehicle.Wiring changed & battery that is under 3 year warranty, Still s.A auto is not able to provide the replacementdo not but hero electric from s.A auto elliot road showroomvehicle no wb 01av 2795.

(9 Jan 2023) 1
Reply
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Helpful Reviews of Optima Warranty

Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

0
Reply
Mustansir
Newbie
Mustansir (Verified User) Owned

Hero electric

1.0

Electric scooty purchased on 18th oct 2022 after 1 month, Scooty started showing start problem till now ie 08.01.2023.Company have not been success in rectifying the vehicle.Wiring changed & battery that is under 3 year warranty, Still s.A auto is not able to provide the replacementdo not but hero electric from s.A auto elliot road showroomvehicle no wb 01av 2795.

1
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

0
Reply
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Hero Electric Optima
Hero Electric Optima
Rs. 1.06 Lakh
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Problems in Optima Warranty

Mustansir
Newbie
Mustansir (Verified User) Owned

Hero electric

1.0

Electric scooty purchased on 18th oct 2022 after 1 month, Scooty started showing start problem till now ie 08.01.2023.Company have not been success in rectifying the vehicle.Wiring changed & battery that is under 3 year warranty, Still s.A auto is not able to provide the replacementdo not but hero electric from s.A auto elliot road showroomvehicle no wb 01av 2795.

1
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

0
Reply

Best User Experiences with Optima Warranty

Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

0
Reply
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