Hero Electric Optima Experience User Reviews

3.9/5
Based on 259 reviews & 114 rating
Write & win ₹ 2000
  • Performance
    3.9/5
  • Mileage
    3.9/5
  • Comfort
    4.0/5
  • Maintenance Cost
    3.9/5
  • Features & Styling
    3.8/5
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

(7 Mar 2024) 0
Reply
Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

(25 Jan 2024) 0
Reply
Vinaykumar
Newbie
Vinaykumar (Verified User)

Light optima

Life is light optima is bright.I dive optima, It's my friend bike.It's good experience.

(14 Sep 2023) 0
Reply
Neeta
Newbie
Neeta (Verified User)

Good experience

I was a very good experience.Thus bike's seat was long and very much comfortable it's speed was also 75km per hour that was a very high speed and it's brakes ensured safety.It's build quality was very good as it was strong it's pick up was also good but the leg space and boot space was less that was the worst thing as i can't keep an helmet overall it is a good scooter.

Neeta's Optima gives mileage of 75 kmpl
(7 Sep 2023) 0
Reply
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Helpful Reviews of Optima Experience

Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

0
Reply
Niranjanraosriramnagavenkata
Newbie
Niranjanraos.. (Verified User) Owned

Decent electric bike for the price

3.0

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

0
Reply
Karan
Karan | 10 months ago
I agree. Mine was break drum issue from the day one. The seller Vardiney/ Madipakkam don't agree and didn't replace. The senior mechanic says all optima are having break issue and quite normal.😳😰
Sayli
Newbie
Sayli (Verified User)

Worst experience Firstly

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

0
Reply
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

0
Reply
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Hero Electric Optima
Hero Electric Optima
Rs. 1.29 Lakh
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Problems in Optima Experience

Niranjanraosriramnagavenkata
Newbie
Niranjanraos.. (Verified User) Owned

Decent electric bike for the price

3.0

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

0
Reply
Karan
Karan | 10 months ago
I agree. Mine was break drum issue from the day one. The seller Vardiney/ Madipakkam don't agree and didn't replace. The senior mechanic says all optima are having break issue and quite normal.😳😰
Sayli
Newbie
Sayli (Verified User)

Worst experience Firstly

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

0
Reply
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

0
Reply
Ansh
Newbie
Ansh (Verified User)

I bought 18 months back had

I bought 18 months back had problems many times.They gives worst service even for small problem.Now battery has problem and since last 1 and half month my bike is with dealer but no solution from dealer or company.If you complaints on customer care no only they give you complain no.But no solution.Worst experience ever.Don't buy this bike if you don't want to suffer after paying.

1
Reply
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Best User Experiences with Optima Experience

Karthik
Newbie
Karthik (Verified User) Owned

Friendly design

5.0

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

0
Reply
Mohd
Newbie
Mohd (Verified User) Owned

Best Electric Scooter in the Range

3.4

An incredible electric scooter is the hero electric optima.The scooter is easy to manage in city traffic and has a sleek appearance.The scooter functions wonderfully well and seldom experiences issues.The engine is quiet and operates efficiently.The furniture is luxurious and cosy.The scooter can travel 50 km or more on a single charge, Which is far longer than a bike powered by fossil fuels.

0
Reply
mahesh
Expert
Mahesh (Verified User)

Price makes

3.8

Hero electric optima is a nice scooter which is a good option in today's time, While petrol prices are rising, Electric scooters are making their way into the market.This scooter comes with many great features.Some of these features like cruise control become an integral part of the bike.

0
Reply
Neeta
Newbie
Neeta (Verified User)

Good experience

I was a very good experience.Thus bike's seat was long and very much comfortable it's speed was also 75km per hour that was a very high speed and it's brakes ensured safety.It's build quality was very good as it was strong it's pick up was also good but the leg space and boot space was less that was the worst thing as i can't keep an helmet overall it is a good scooter.

Neeta's Optima gives mileage of 75 kmpl
0
Reply
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