Hero Electric Optima Service Centre User Reviews

3.9/5
Based on 259 reviews & 114 rating
Write & win ₹ 2000
  • Performance
    3.9/5
  • Mileage
    3.9/5
  • Comfort
    4.0/5
  • Maintenance Cost
    3.9/5
  • Features & Styling
    3.8/5
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

(7 Mar 2024) 0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

(21 Nov 2023) 0
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

(17 Mar 2023) 0
Reply
Kishor
Rookie
Kishor (Verified User)

I don't recommend. Don't

I don't recommend.No service centre available near by.After sales is very poor.Don't buy waste of money.Go with ola or ather or tvs.

(6 Jan 2023) 0
Reply
Load More Reviews
Image
Do you own a Car or a Bike?
  • Interact with community
  • Become a Top Contributor
Add Car Add Bike

Helpful Reviews of Optima Service Centre

Sayli
Rookie
Sayli (Verified User)

Worst experience Firstly

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

0
Reply
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

0
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

0
Reply
Load More Reviews
Hero Electric Optima
Hero Electric Optima
Rs. 1.06 Lakh
View April Offers

Problems in Optima Service Centre

Sayli
Newbie
Sayli (Verified User)

Worst experience Firstly

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

0
Reply
Souri
Newbie
Souri (Verified User)

Terrible experience

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

0
Reply
Parveen
Newbie
Parveen (Verified User)

Worst service

Worst service i have purchased optima ev some time after battery problem has been occur i went to service centre they have six month for replacement, Outer plastic body is not good, Shoker leakage problem service center reply that the part of optima ev is not coming for a long time.This way my warranty is also expired.All over is very bed optima service.

0
Reply
Assistant
Newbie
Assistant (Verified User)

Wheeler warranty

Fail two' wheeler warranty only on paper.Digital display metre of my vehicle is u/s within 4 months and again after 22 months i have complaint to service centre as well as registered online through email to company but no action.

0
Reply
Load More Reviews
Add your question
Have a question in mind?

Get Answers from 7 Lakh+ owners and auto-experts

Ask Your Question

Hero Electric Optima Videos

Watch Hero Electric Optima videos to know more about this. Subscribe to the ZigWheels YouTube channel for detailed reviews, comparisons, exterior and interior walkarounds, pros & cons, specs & features, and lots more.

Bike News Updates

By Ishan Lee 15 Mar, 2023 13220 views
Breaking: New Hero Electric Optima CX 2.0, 5.0 and NYX E-scooters Launched With More Features
By Manaal Mahatme 16 Nov, 2022 7049 views
Made-in-India Hero Electric To Get A Japanese Twist
By Manaal Mahatme 11 Aug, 2022 13422 views
5 Highest Selling EV Brands In July 2022
By Ishan Lee 6 Jul, 2022 3638 views
Hero Electric-Mahindra Alliance Produces First Batch Of E-Scooters At Pithampur Plant
Optima News

From The Optima Community

Hero Electric Optima Community Discussions
×
Recently Visited