Hero Electric Optima Service User Reviews

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

I have been riding hero electric optima cx with dual battery in hyderabad since july, 2022 and here is my feedback: good: - two batteries, So you always have a backup - both batteries removable, So you can remove each battery separately and charge at home or anywhere.- two chargers provided that work for both batteries, So you can keep one at home and one in bike for emergencies.- low pricebad: - very low ground clearance, Bottom hits most of the speed breakers.- very slow on slopes.- slow on plain roads too with an adult pillion rider.- top speed of 45 kmph, Feels less on empty roads sometimes.- pathetic customer service and delivery experience.- not high quality materials used, Does not feel robust overall.

Worst experience firstly when purchased after 3 days it got giving me problems till now every other week i have to take to the service centre.I have reply my madgaad for three times now and still within a month it's get damnage.Even battrh has been changed motor has been changed.Brakes only work for one week hence repaired it time to time and this don't end here.Horn, Indicator, Indicator lights, Backlight i tho think only the body has to changed and only been a year.Don't think for this if your taking electric.

Terrible experience with hero optima.Battery failure nightmare.I purchased hero electric optima a year ago for business purpose at hefty price of 78000/-.Just 4 months before the battery failed.Being on warrant the company has failed to give replacement of battery.It has been 4 months and no proper commitment from company.Like me more than 300 customers have faced the same issue and the bikes are stand still in their service centres.Don’t purchase this bike.

I bought 18 months back had problems many times.They gives worst service even for small problem.Now battery has problem and since last 1 and half month my bike is with dealer but no solution from dealer or company.If you complaints on customer care no only they give you complain no.But no solution.Worst experience ever.Don't buy this bike if you don't want to suffer after paying.

Driving experience and comfort level :the hero electric optima offers a smooth and hassle-free riding experience.It’s particularly praised for its comfort, With users noting that the suspensions are beneficial on rough or poor roads, Providing a shockproof and comfortable ride.The scooter also has a reverse acceleration feature, Which is useful for manoeuvring in tight spaces.Best & worst things: the best aspects of the hero electric optima include its eco-friendly design, Efficient performance, Sleek aesthetics, Smooth acceleration, And low maintenance costs.Its user-friendly features, Such as quick charging and smart connectivity, Have garnered positive feedback.However, Some users have expressed disappointment with the high light in the screen, Which can make it difficult to see the road at night.Additionally, There have been complaints about the build quality and after-sales service.Performance, Mileage, Pickup, Build quality, Vibrations, Features the hero electric optima is known for its better performance in speed and sudden pickup at the start.It can accelerate to a speed of 45 km/hr within 10 seconds and cover a distance of up to 80 km on a single charge.However, Some users have reported issues with the build quality.As for vibrations, There’s no specific mention in the reviews, But the overall riding experience is described as smooth.The scooter’s features, Including its visual appeal, Reliability, And value for money, Have received mixed reviews.After-sale service :the after-sale service of hero electric optima has received mixed reviews.Some users have reported a positive experience, While others have expressed dissatisfaction, Citing issues with warranty claims and responsiveness.In conclusion, The hero electric optima is a commendable electric scooter with several appealing features.However, Potential buyers should be aware of the reported issues with after-sales service and build quality.

Hai, I have a optima about two and half years.I am fully satisfied in my scooter, And service center also good.I haven't any complaint with my shooter between these two years.I ride my scooter above 20000 kilo meters.I give my scooter 4/5 stars.

Good for mileage price range ok services good branded

Very good service best seating free hand smooth drive