You Can Now Return The Kia Carnival Within 30 Days If You Aren’t Happy

Published May 26, 2021
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However, the new ‘Satisfaction Guarantee Scheme’ has certain terms and conditions that needs to be met first

Kia Carnival is currently priced from Rs 24.95 lakh (ex-showroom).
It can be had either as a 7-, 8-, or a 9-seater.
It’s powered by a 200PS 2.2-litre diesel engine paired with an 8-speed automatic.
The Carnival’s closest rival is the Toyota Innova Crysta.

The Kia Carnival can be purchased under a new ‘Satisfaction Guarantee Scheme’ in India. Under this scheme, a customer can return the MPV within 30 days of purchase if he or she isn’t satisfied with it. There are a few terms and conditions to be obliged, though.

The odometer reading needs to be under 1,500km for the vehicle to be eligible for return. Also, it should be free of damage, pending claims, and failures/problems while returning it back to the company. The existing owner should also agree to transfer the name of the vehicle and RTO documents to the next vehicle. The vehicle should also be free from a Non Objection Certificate if purchased under finance.

Once your vehicle is eligible for return, customers will get a 95 percent refund on the vehicle’s ex-showroom and overhead costs that were incurred during registration and insurance.

Commenting on the latest development, Kia India’s Executive Director & CSBO, Tae-Jin Park said “The ‘Satisfaction Guarantee Scheme’ is the first step to bring this purpose to life and is designed to offer a differentiated Kia ownership experience to our customers, prioritizing their peace of mind during these testing times. The growing popularity of our class-leading MPV has been extremely encouraging for us and this initiative aims to enhance customer belief in Kia Carnival even further.”

The Kia Carnival is currently priced between Rs 24.95 lakh and Rs 33.95 lakh (ex-showroom). It’s offered in various seating arrangements and comes loaded to the gills with features. The premium MPV is offered with a 200PS 2.2-litre diesel engine that drives its front wheels via an 8-speed automatic transmission. Read our detailed first drive review to find out if you should consider purchasing the Carnival over the Toyota Innova Crysta.