• Q. How many days will take to deliver new meteor after booking on November 6th?

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    152 Answers
    Madh
    Madh | 5 years ago

    Dear RE friends, I have done the booking on 13-11-2020 '' Meteor 350 Fireball- Yellow '' with customization and costed around Rs:217000/- + . After the booking , RE replied with tentative schedule of delivery on 28-12-2020. It was totally disappointing. Initially, Dealer has agreed that delivery of the vehicle will be very quick and we can expect within 15 days. But next day, changed his delivery schedule and totally disappointed as well.I have forwarded the mail notification to RE Customer service, which is of no use and dealer just washed his hands and waiting for their reply.These kind of issues has to stopped once for all. When you collect booking, supplier should provide the proper delivery schedule to the end user.I am discussing this issues with legal department for the best result.Hope the best.

    67 Reply
    Utkarsh
    Utkarsh | 5 years ago

    Dear RE friends, I have done the booking on 03/01/2021 '' Meteor 350 Stellar- Black '' with customization and costed around Rs: 209000- + . After the booking ,Dealer has agreed that delivery of the vehicle will be very quick and we can expect within 15 days. But now dealer has no clue of delivery.I have forwarded the mail notification to RE Customer service, which is of no use and dealer just washed his hands and waiting for their reply.These kind of issues has to stopped once for all. When you collect booking, supplier should provide the proper delivery schedule to the end user.I am discussing this issues with legal department for the best result.Hope the best.

    26 Reply
    Nibir
    Nibir | 5 years ago

    BOOKED A CUSTOMISED SUPERNOVA 0N 14 NOV ONLINE FOR DELIVERY IN GUWAHATI, NO INFORMATION AS ON 01 JAN 2021. BIKES WERE AVAILABLE OF THE SHELF FROM A FEW DEALERS FOR INSTANT DELIVERY JUST A WEEK BACK. SOMETHING IS FISHY. RESPONSE FROM RE HELPDESK IS JUST TOO POOR. THEY DON'T EVEN REPLY TO YOUR MAIL WITH RESOLUTION. DELAERS ARE EITHER CLUELESS OF DELIVERY SCHEDULE OR THEY ARE INTO SOMETHING ELSE (NO NEED TO MENTION WHAT DOES IT MEANS), RE NEEDS TO REVAMP ITS CUSTOMER SUPPORT DESK DRASTICALLY FOR ONLINE BOOKINGS.I FEEL ONLINE BOOKINGS FOR CUSTOMISED BIKES ARE LIKELY TO BE DELAYED. BEST WAY FOR AN EARLY DELIVERY IS TO STEP INTO DELEARSHIP AND BOOK THROUGH THEM.

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