I bought renault kwid automatic car in, 2018.Amazingly it is superb car.Milage is too good of 18-19 km per litre.No any complaint till today.I am very satisfied with this car.Don't forget to buy this car.
Best car for city and highway, large trunk which can store good amount of stuffs. Good mileage. Best car in this budget.
Best car for city and highway, large trunk which can store good amount of stuffs. Good mileage. Best car in this budget.
Easy to drive.Economy in city rides.Fuel cost high in long drive.
Iam a recent buyer of Renault Kwid AMT and bought it to gift my wife.All the booking were done as we were convinced of the service and effort taken.But on 25th March 2019(delivery date) things changed really bad when I arrived to get the delivery of my car-1) As I was waiting in the longe finishing the formalities ,I noticed a staff showing our car like a demo car to a new customers. The customer"s kids got in the car and spoiled the interior . When asked on the situation , they said its normal. I demanded that I get my car cleaned again for which they had done a very shabby job.-2) I got into my car to check the features, I found out that the Apple car play and Android auto that was promised to us is not available in the model given to us, where as Ms Radhika your sales associates promised it to us not once but more than twice. Again all they had to say is sorry.With much reluctance and unhappiness we took he delivery of the car.-3) Once delivered, on road we found out that the light inside the car was not working & infact had a lose contact. We bought the car back to the showroom to rectify it and to get the fast tag sticker done which they apparently forgot and I had to ask them.They said they rectified the light but the same issue continued post the correction. I have a video as proof taken to show the showroom, but as usual everyone was too busy to attend to our inconvenience . There is also a complaint in the meter console as inspite of putting petrol worth 2000 rs , the milage and indication of petrol dropped to almost empty within less than 10km of drive. Milage shown was 7km/l. On complaining all these, they promised to pick up the car from our house to rectify it, but even now the pickup has not been done . And they are forcing us to register the car, Why should we?This is not our first car and we own other brand as well. But we are highly disappointed at what happening and really sad that they have no care attitude towards us.-The customer service at the TVS & Sons, Renault Maradu,Kerala is beyond bad and never expected this before buying ,- We expected Renault to keep up a standard-Promise are done from the sales consultant to the sales managers. Why promise and commit when you cannot keep it?- It is our money and emotions involved. Is the service only till the car is booked by giving false promises?-Past sales we don"t even have human consideration.Never expected this from a brand like Renault.Waiting for at least a positive response from the customer service teamWith much regret
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