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Ford Figo User Reviews

Based on 359 reviews & 1102 rating
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  • All
  • Mileage (71)
  • Comfort (53)
  • Service (44)
  • Maintenance (42)
  • Performance (36)
  • Power (30)
  • Safety (27)
  • Engine (25)
  • Experience (24)
  • Parts (19)
  • AC (18)
  • 4.3
    Hi! This is Rugvedh.I own

    Hi! this is rugvedh.I own a ford figo car.In hatchback segment the most i like is this car which i've owned.The intial pickup of my car is the thing i like the most in my car.A large number of indian customers and commuters prefer mileage and safety.My car fuel economy is around 21kmpl, Which is ok for my daily driving.Despite ford left india there is full access for service centers which i liked.Disappointingly, This ford motor company follows monopoly system for spares.In this case the spare parts and accessories of cars became very expensive in service centers.By evaluating overall experience my car offers a good experience and i feel safe while driving.

  • 3.0
    Front bonnet

    Model 2013; Figo Titanium 1.4 litre DuraTorq Diesel. Clocked 75K kms till date.Car is pretty robustly built and is reasonably engaging to drive. And there ends the good things about the car.After-sales services are the worst with Ford. Spare parts are extremely expensive and service centers have damaged my car multiple times when given for periodic maintenance !! E.g., once they broke the rear left side ABS sensor. Another time they broke the plastic cowl beside front bonnet. Another time, they broke the hood latch handle (plastic). Yet another time, they screwed up the ECU (after some update) that, while driving back from service center, the car went into limp mode. Another time they screwed up the wheel alignment (after suspension replacement). Once they misplaced the carpet and till date never bothered to give me a replacement or pay me money! Once they painted the front left fender and it had a massive over spray!Once I was overcharged by 1800 Rupees and settled that during another visit to same service center 2yrs later!!Mind you, all of these were from different Ford service centers across South India. Not a single one gave me a 10/10 service in the first attempt.

  • Good Driving Experience

    The driving experience is good. The car has clocked around 1.15L km, and still, the build quality of this car is very strong. I must have spent around 70 to 80k on repairs so far including repainting it once. Once a month I still go to Goa in this car. In a full tank, it reaches Goa and another 50-odd km on the store.

  • 4.0
    Overall i like my car

    Overall i like my car as this was my first new car, After 7.5 yrs(67, 000 kms) still feel like new car when car comes back from service no vibrations or no worn out feel inside the car, Very good sound system, Mileage is ok i am getting 15km in city for my style of driving, This was the vehicle which comes with full packed features for less cost in that segment when i bought, Some cons are there you will feel lag in highway when you suddenly applies break, Poor ground clearance, Ford service is good but you wont get bills very cheaper as they mention in tv adds i have all 7yrs service bills.

  • 5.0
    Actual quality

    I bought the Ford Figo 3 years back and it still seems to be as good as new. Maintenance costs are reasonable and to say the actual quality of the car itself is very strong and sturdy so need not worry about the safety.For the mileage part, I receive almost around 23 kmpl on highways and around 18.5 kmpl on mixed day to day commutes.The styling is something I am in love with but wish I could have some projector headlamps and DRLs to go with it.A bit sad about the lack of accessories available from the company and 3rd party vendors. Doesn't seem much popular among them.

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