Avera Retrosa Community

I bought an electric scooter from vvss vinco avera retroso showroom karamana thiruvananthapuram with ready payment 1, 48500.I am a person who works in the automobile field, So i told then when i bought the scooter that they should not give me a complainy one or a old scooter or a scratched one.They assured me that they will give me a good scooter.I took the scooter delivery at 11 am and reached my company.People who work with me bought my scooter and drove it.They all said that the sound heard from the scooter, Which is not even for a bicycle, And it feels different from driving an electric scooter.I immediately informed the showroom and they also felt the complaint.I said the shock absorber is complaint.I mailed the same day and they siad they would fix it.They said that they would give it at 6 pm that eveninh.I waited for the vehicle from 6pm to 10 pm.They saod that they will give the scooter tomorrow morning.I got the scooter at next morning.That afternoon, When i looked at the bottom of the scooter, It was rusted.I took it to the showroom again.They painted it and made it clear.I told them first not to give me a complaint one.After that i drove for1 month.As the 1st service they bought 600 rupees from my hand and serviced.The next month scooter fell slightly and cracked.I gave the scooter to claim.A car can be claimed maximum for rs 500 from the customer.Do how much will a scooter cost? they asked 2000 rupees from me.I negotiated and settled and paid rs.1000.After that, The back shock absorber was rusted and tire side was worn.When i told them they siad there is a bush inside the shock absorber that needs to be replaced.They still didn't replaced the shock absorber.Then they said they fixed my scooter and returned it.I paid for all the servuces that day.At that time i have driven the scooter for only 6000 km.At 18000 km the tire broke.When i called them, They came to my house and took the scooter to their service center.I requested them to the main complaint is in the shock absorber and tire is worn that only should be repaired.They said they fixed everything and they returned it.And again i ran the scooter for 4000 km.The tire is worn out again.Today i went to their showroom and was told that the shock absorber is complaint.I said the shock absorber should be replaced.I told the same thing before.Now they say there is no other way but to boost up the shock absorber and rs 2000 should be paid for this. ...Read More