Ola S1 Pro Service User Reviews

My scooter ola s1 pro net with an accident on 20nd april 2024 and i reported it the same day and got a service appointment for the nearest location koramangala i visited the koramangala service centre the next day and i was rejected the service by the technician, Technician told that he wouldn't do any service through insurance and he ask me to visit another service centre which is there in btm layout.I visited the btm layout service centre the next day and day rejected my service to telling same reasons that they wouldn't do service through insurance they also ask me to visit another service centre which there in kudlu gate, I visited the there the next day and then they rejected my service too and then they told that to visit the koramangala service station again and ask me to visit the nearest service station.I was fed up of this service so i contacted customers care several times and i got an appointment for singasandra service centre, Customer care representative also told me that i would get my service this time for sure and then i reach the service station next day and there, Manager told me to visit my nearest service centre which is koramangala service centre and he give me the details of koramangala service centre and i was asked to get my scooter to the koramangala service centre 5 days later.I went and droped my scooter in the koramangala service centre on 2nd of may, I didn't receive any acknowledgement or received for service over there.Manager told me that he would deliver my scooty in four five days but it's been 15 days no response from the manager no response from the customer care no updates from the technicians i have no idea where my scooty is or what happening with my scooty.It's been 25 days of waiting for replacement of three panels which would take 3 hours max ola service is the worst service i have ever seen please don't buy buy ola electric scooters.

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

Driving experience: the ola s1 pro offers a smooth and quiet driving experience, Thanks to its electric motor.The absence of gears and instant torque delivery contribute to a responsive and enjoyable ride.Mileage: being an electric scooter, The ola s1 pro boasts excellent mileage.It is energy-efficient, Providing a cost-effective and environmentally friendly mode of transportation.Pickup: the electric motor provides instant and consistent acceleration, Giving the ola s1 pro impressive pickup.It excels in quick starts, Making it well-suited for city commuting.Service cost: electric scooters often have lower service costs compared to traditional petrol counterparts.With fewer moving parts and a simpler drivetrain, The ola s1 pro generally incurs lower maintenance expenses.Engine performance: while technically not an internal combustion engine, The electric motor in the ola s1 pro delivers efficient and reliable performance.It's known for being silent, Offering a different but enjoyable riding experience.Build quality: ola is known for maintaining a good build quality in its products.The s1 pro is constructed with durable materials, Ensuring a solid and robust structure that contributes to rider safety and longevity.Battery performance: the battery performance is a highlight of the ola s1 pro.With a decent range per charge and fast-charging capabilities, It provides practicality for daily commuting without the range anxiety often associated with electric vehicles.

On the very first day of delivery of my ola s1 x+ i had a very disappointing experience with ola electric and i feel compelled to share my negative review.Firstly, The customer service was absolutely atrocious.I had multiple issues with my ola electric vehicle the main issue after riding it back home for 25km approx it didn’t start and stopped moving, Rest all electricals were fine but it was not moving in any mode and when i tried to contact customer support, I was met with long wait times and unhelpful representatives.It was incredibly frustrating to not be able to get a timely resolution to my problems on a very first day of delivery.Furthermore, The pricing of ola electric vehicles is exorbitant.I was under the impression that i would be getting a high-quality, Reliable electric vehicle for a reasonable price.However, I found that the cost of ola electric vehicles is significantly higher than other comparable options on the market.Considering the numerous issues i experienced on a very first day, I definitely did not get my money’s worth.Overall, My experience with ola electric is extremely disappointing on a very first day of delivery.The lack of customer support, Poor quality of the vehicle, And high pricing make it impossible for me to recommend this brand to anyone.I would strongly advise against purchasing an ola electric vehicle and exploring other options that offer better value and reliability.

My scooter ola s1 pro net with an accident on 20nd april 2024 and i reported it the same day and got a service appointment for the nearest location koramangala i visited the koramangala service centre the next day and i was rejected the service by the technician, Technician told that he wouldn't do any service through insurance and he ask me to visit another service centre which is there in btm layout.I visited the btm layout service centre the next day and day rejected my service to telling same reasons that they wouldn't do service through insurance they also ask me to visit another service centre which there in kudlu gate, I visited the there the next day and then they rejected my service too and then they told that to visit the koramangala service station again and ask me to visit the nearest service station.I was fed up of this service so i contacted customers care several times and i got an appointment for singasandra service centre, Customer care representative also told me that i would get my service this time for sure and then i reach the service station next day and there, Manager told me to visit my nearest service centre which is koramangala service centre and he give me the details of koramangala service centre and i was asked to get my scooter to the koramangala service centre 5 days later.I went and droped my scooter in the koramangala service centre on 2nd of may, I didn't receive any acknowledgement or received for service over there.Manager told me that he would deliver my scooty in four five days but it's been 15 days no response from the manager no response from the customer care no updates from the technicians i have no idea where my scooty is or what happening with my scooty.It's been 25 days of waiting for replacement of three panels which would take 3 hours max ola service is the worst service i have ever seen please don't buy buy ola electric scooters.

Hello, Thanks you for your extremely poor and pathetic service.Just for your attention and one last reminder, The following isuues are pending since months/year now * handle bar alignment is not proper.It is too risky to ride and handle feels heavy and uncomfortable.(pending since 2 months).(i believe the company is waiting for an accident to happen and then they will pay a visit)* accessories received after 13 months and in pathetic state.The box was damaged and parts missing.(pending since a year).No one came to install it even after several requests.Please collect your damaged accessories and refund my money.* request for change of fork arm is not being fulfilled by company.The app always shows "slots are full, Please try later" (since 7 months)*pathetic customer service.Despite having an "ola care plan" for home service advantage, The representative asks me to visit the service center for complaints (the service center is 80 kms from my place).Please refund my 'ola care plus' money.* sometimes music does not work.* i drive in sports mode only.My scooter is 6000 kms old, And just after a ride of 40-45 kms, The charge comes down to 20% from 100% (on screen, It shows 117 kms in sports mode).This complaints is registered numerous times but no solution.Infact the customer support representative asks me to ride in "normal mode" as a solution.*beacuse of your i am forced to ride a risky vehicle and if any unprecedented incident happens, Ola service would be solely responsible.I am completely fed up with your false promises and pathetic service (infact their is no service at all).I am forced to go legal now.Sunny.

On the very first day of delivery of my ola s1 x+ i had a very disappointing experience with ola electric and i feel compelled to share my negative review.Firstly, The customer service was absolutely atrocious.I had multiple issues with my ola electric vehicle the main issue after riding it back home for 25km approx it didn’t start and stopped moving, Rest all electricals were fine but it was not moving in any mode and when i tried to contact customer support, I was met with long wait times and unhelpful representatives.It was incredibly frustrating to not be able to get a timely resolution to my problems on a very first day of delivery.Furthermore, The pricing of ola electric vehicles is exorbitant.I was under the impression that i would be getting a high-quality, Reliable electric vehicle for a reasonable price.However, I found that the cost of ola electric vehicles is significantly higher than other comparable options on the market.Considering the numerous issues i experienced on a very first day, I definitely did not get my money’s worth.Overall, My experience with ola electric is extremely disappointing on a very first day of delivery.The lack of customer support, Poor quality of the vehicle, And high pricing make it impossible for me to recommend this brand to anyone.I would strongly advise against purchasing an ola electric vehicle and exploring other options that offer better value and reliability.

It was worst purchase experience, Since last one month it was due to deliver and customer care does not have any clue, All documents, Registration completed within 10-11 days from purchase, However since last 3 weeks it is pending to deliver.If customer is paying upfront full amount how come company cheat and could not deliver product within agreed time.Forgot about agreed time you have to follow up repeatedly with customer care w/o any clue what is process they follow, If you want waste your money and have worst purchase experience, Buy ola electric scooter.Right now i do not have any experience on ola scooter driving so can't comment on quality, But i can guess that will also be sub standard, Post sale will have same pathetic customer service, So suggest you based on my experience stay away from ola.

Driving experience: the ola s1 pro offers a smooth and quiet driving experience, Thanks to its electric motor.The absence of gears and instant torque delivery contribute to a responsive and enjoyable ride.Mileage: being an electric scooter, The ola s1 pro boasts excellent mileage.It is energy-efficient, Providing a cost-effective and environmentally friendly mode of transportation.Pickup: the electric motor provides instant and consistent acceleration, Giving the ola s1 pro impressive pickup.It excels in quick starts, Making it well-suited for city commuting.Service cost: electric scooters often have lower service costs compared to traditional petrol counterparts.With fewer moving parts and a simpler drivetrain, The ola s1 pro generally incurs lower maintenance expenses.Engine performance: while technically not an internal combustion engine, The electric motor in the ola s1 pro delivers efficient and reliable performance.It's known for being silent, Offering a different but enjoyable riding experience.Build quality: ola is known for maintaining a good build quality in its products.The s1 pro is constructed with durable materials, Ensuring a solid and robust structure that contributes to rider safety and longevity.Battery performance: the battery performance is a highlight of the ola s1 pro.With a decent range per charge and fast-charging capabilities, It provides practicality for daily commuting without the range anxiety often associated with electric vehicles.

It gives a splendid feel than any other electric scooter, so smooth and quite like butter. This much power and range for the amount we pay for the vehicle is just awesome. It has the most unique design ever so minimalistic and futuristic. The specs are all great, It has a range of more than 140 in a single charge which takes 6 hours from 0 to 100 %. It is equipped with the biggest boot space that a scooter can get. The vehicle is not yet equipped with a hill brake assist. The air version comes with the flat platform now which is good. I have been using the Ola S1 for more than a year and other than the customer service of the Ola service center, everything is just good.

I am definitely contemplating getting this electric scooter after visiting an ola shop and viewing it up close.Its sleek and futuristic look immediately drew me in, And the plethora of functions demonstrated its technological brilliance.The scooter's remarkable range and quick charging features make it a viable option for my everyday commuting requirements.The tiny dimensions and agile handling of the ola s1 pro add to its allure.Furthermore, The brand's reputation for quality and service strengthens my decision to make this purchase.I'm looking forward to buying the ola s1 pro and reaping its efficiency, Convenience, And eco-friendliness benefits.

The OLA S1 Pro electric scooter is an impressive machine that is capable of reaching a maximum speed of 115 kmph, has a range of 181 km and boasts of a modern design packed with many features at affordable price. Nevertheless, the early users complained about reliability issues in both software and hardware, besides which Ola’s service network is still taking the shape. Build quality was also mentioned by several users, mostly minor panel gaps. The S1 Pro, as a very attractive choice for high performance enthusiasts, some may still opt to consider other options depending on other factors such as reliability and restricted to a service network.