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Mahindra XUV500 receives TNS customer satisfaction award

by Rahul Basu Posted on 09 Jul 201314,949 Views1 Comments

With over 62,000 XUV500s now plying on Indian roads, the compact SUV from Mahindra has been ranked highest in the SUV segment as per data released by the TNS Automotive Customer Satisfaction Study 2012



Mahindra XUV5OO




Mahindra’s success story continues with the XUV5OO, almost two years now since being introduced in the Indian market. While more competitively priced budget SUVs’ from world renowned brands like Renault and Ford have ended its short-lived monopoly, a recently conducted vehicle satisfaction survey suggests its still No.1.


The popular SUV from Mahindra recently received the ‘Total Customer Satisfaction Award’ from TNS Automotive. The study covered dimensions such as sales satisfaction, product quality, vehicle performance and design, brand image, after-sales service and cost of ownership.


Commenting on this special recognition, Pravin Shah, Chief Executive, Automotive Division, Mahindra & Mahindra Ltd. said, “The XUV500 has resonated very well with our customers since its launch and has become a trendsetter within the automotive industry. This award will only spur us on to offer our consumer the best products and services. Going forward, we will strive to enhance and delight our customers who have always been at the epicenter of all our activities”. 




Mahindra XUV5OO




Pradeep Saxena, Executive Director, TNS Automotive was categorical about the XUV500’s top ranking in the study reflecting its total satisfaction and loyalty that the brand enjoys with its customers.


Substantiated by more than 62,000 XUV5OO owners plying on Indian roads today, there is no denying the exception level of interest this premium SUV has managed to build around itself in such a short time span.


An annual syndicated study conducted by TNS India, the Four Wheeler Total Customer Satisfaction (TCS) Study covers a sample size of around 8,800 car owners at 1 to 36 months of ownership in 28 cities across India (Read : Mahindra XUV5OO Special Coverage).



  • Mahindra XUV500

The all new Mahindra XUV 500 has been officially launched in India. Being the first SUV ever to be built by Mahindra and Mahindra for international markets, this 'big boy' has the look, feel and from our initial drive impressions, the performance capabilities of a truly exceptional Sports Utility Vehicle ever to be introduced in India. Here is a closer look at its overall build, muscular proportions, fabulous interior detailing and several first-in-class features all coming together for a price that will make it a desirable propostion across segments

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