Motovolt Urbn e-Bike Service User Reviews

Purchased this bike in dec23 end and received rare wheel disk damaged and bent position so rare wheel giving loude rubbing sound in 60 degree of total 360 degree rotation as can be seen from video.Contacted kolkata office of motobolt and they asked to contact prayagraj office.Prayagraj office forwarded complained to gurugram office.Gurugram office asked me to send video and other details thou i have send earlier to both offices.Anyhow i have sent them again.They advised me to get it rectified locally at my own expenses.I tried at three shops and everyone said that disk is bent hence calliper and disk both need to replace.Again taken up with motovolt gurgaon service head mr dheeraj who refused to get it rectified saying no warrantee for mechanical parts as they are likely to have normal wear and tear.I tried to explained the bike has not run 15 km and the problem was with new bike itself but he is not agreed.This 15 km run for 3 repairs exasted the battery which should run 120 km as they claim.I am feeling cheated by this company and regrating my decision for selecting emotovolt by influencing advertisements and youtube videos.

I purchased this motovolt urban e bike in december 18 2023, After 2 months of running 3570 km bike motor is stopped working and company service technician is not responding correctly till now, Motor should be replace but company says motor is out of stock but how many days i have to wait for replacement, Worest service from motovolt service team.

Very worst servicing after purchase they wont give support

Purchased this bike in dec23 end and received rare wheel disk damaged and bent position so rare wheel giving loude rubbing sound in 60 degree of total 360 degree rotation as can be seen from video.Contacted kolkata office of motobolt and they asked to contact prayagraj office.Prayagraj office forwarded complained to gurugram office.Gurugram office asked me to send video and other details thou i have send earlier to both offices.Anyhow i have sent them again.They advised me to get it rectified locally at my own expenses.I tried at three shops and everyone said that disk is bent hence calliper and disk both need to replace.Again taken up with motovolt gurgaon service head mr dheeraj who refused to get it rectified saying no warrantee for mechanical parts as they are likely to have normal wear and tear.I tried to explained the bike has not run 15 km and the problem was with new bike itself but he is not agreed.This 15 km run for 3 repairs exasted the battery which should run 120 km as they claim.I am feeling cheated by this company and regrating my decision for selecting emotovolt by influencing advertisements and youtube videos.

I purchased this motovolt urban e bike in december 18 2023, After 2 months of running 3570 km bike motor is stopped working and company service technician is not responding correctly till now, Motor should be replace but company says motor is out of stock but how many days i have to wait for replacement, Worest service from motovolt service team.

Very worst servicing after purchase they wont give support