Preferred For : Family & Daily Commute
38% of users have given a rating of 4.5 and above
Model 2013; Figo Titanium 1.4 litre DuraTorq Diesel. Clocked 75K kms till date.Car is pretty robustly built and is reasonably engaging to drive. And there ends the good things about the car.After-sales services are the worst with Ford. Spare parts are extremely expensive and service centers have damaged my car multiple times when given for periodic maintenance !! E.g., once they broke the rear left side ABS sensor. Another time they broke the plastic cowl beside front bonnet. Another time, they broke the hood latch handle (plastic). Yet another time, they screwed up the ECU (after some update) that, while driving back from service center, the car went into limp mode. Another time they screwed up the wheel alignment (after suspension replacement). Once they misplaced the carpet and till date never bothered to give me a replacement or pay me money! Once they painted the front left fender and it had a massive over spray!Once I was overcharged by 1800 Rupees and settled that during another visit to same service center 2yrs later!!Mind you, all of these were from different Ford service centers across South India. Not a single one gave me a 10/10 service in the first attempt.
I bought the Ford Figo 3 years back and it still seems to be as good as new. Maintenance costs are reasonable and to say the actual quality of the car itself is very strong and sturdy so need not worry about the safety.For the mileage part, I receive almost around 23 kmpl on highways and around 18.5 kmpl on mixed day to day commutes.The styling is something I am in love with but wish I could have some projector headlamps and DRLs to go with it.A bit sad about the lack of accessories available from the company and 3rd party vendors. Doesn't seem much popular among them.
Everything Thing is fantastic about this car except interior. I bought this car for three reasons - 1. Safety - Bonnet is strong, You will feel that you are driving a strong car. best in class.2. Mileage - On 4lane Highway I get 24-25 kmpl & on 2lane highway I get 20-22kmpl and in city I get 16-18kmpl3. Pickup - 100bhp power really makes a difference.
After sales service needs improvement. Parts replaced do not have serial number. Traceability limited to batch production number. Customer can not find out whether service replaced parts are not. Door lock problem could not be solved by service center and the manufacturer is ZERO.
it's not a good car frankly, I have suspension issues, I don't know how the gear has become rough now, mileage is around 12.4(petrol) which is very less compared to swift,baleno, polo, grand i10.power is quite fine, sometime torque issues are there. Driving is just fine.
The figo as an absolute joy to drive, turbo kicks in early compared to other Diesel'. I've thoroughly enjoyed driving this car in both city and highways time and again.
Services should be available close to our locality.
Best feature of its is the steering. Very responsive . Suspension is bit stiff but ride quality is overall good
This is very for daily drive with heavy traffic. Good car no problem...
Its a good car in terms of economic and handy