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Ford Figo Overview

Ford Figo
Ford Figo Rs. 5.23 lakh

Ford Figo User Reviews

4.1 /5
118 Rating & 46 reviews
  • Mileage
    3.8/5
  • Comfort
    4.3/5
  • Performance
    4.3/5
  • + 3 more
  • Maintenance Cost
    3.6/5
  • Safety
    4.3/5
  • Features & Styling
    3.9/5

Preferred For : Family & Daily Commute

38% of users have given a rating of 4.5 and above

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Milw Aukee
Milw Aukee 3.0 12 Apr 2019

Model 2013; Figo Titanium 1.4 litre DuraTorq Diesel. Clocked 75K kms till date.Car is pretty robustly built and is reasonably engaging to drive. And there ends the good things about the car.After-sales services are the worst with Ford. Spare parts are extremely expensive and service centers have damaged my car multiple times when given for periodic maintenance !! E.g., once they broke the rear left side ABS sensor. Another time they broke the plastic cowl beside front bonnet. Another time, they broke the hood latch handle (plastic). Yet another time, they screwed up the ECU (after some update) that, while driving back from service center, the car went into limp mode. Another time they screwed up the wheel alignment (after suspension replacement). Once they misplaced the carpet and till date never bothered to give me a replacement or pay me money! Once they painted the front left fender and it had a massive over spray!Once I was overcharged by 1800 Rupees and settled that during another visit to same service center 2yrs later!!Mind you, all of these were from different Ford service centers across South India. Not a single one gave me a 10/10 service in the first attempt.

Uses this car for : Daily Commute | Family Car
Gets mileage of : 14 kmpl
1
Kumar Asok
Kumar Asok 4.0 24 May 2019

After sales service needs improvement. Parts replaced do not have serial number. Traceability limited to batch production number. Customer can not find out whether service replaced parts are not. Door lock problem could not be solved by service center and the manufacturer is ZERO.

Uses this car for : Family Car
Gets mileage of : 12 kmpl
0
Gowtham Dev
Gowtham Dev 3.7 6 Aug 2019

Low performance for petrol, but very refined. Body graphics are nice. Safe and it's a pure love of family responsibilities.

Uses this car for : Occasional Commute | Family Car
Gets mileage of : 13 kmpl
0
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