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To the managertvs motorshii am to inform you that i purchased a tvs scooty pep plus during the month of july 2020.Right from the beginning there was a pick up problem as i am about 60 years old slow pick up was not bothering me much.Later during november 2020 there was a fault in the oscillator.I can start the bike but the bike is not moving it is not runnin as there was an oscillator issue.Then i sent the vehicle to the ramkay agency aadayar chennai where i purchased the vehicle.I also informed it to the tvs customer care.There was no response from tvs side then again there was an error with the oscillator during the month of april 2021 within a short period of three monthsi have purchased the vehicle during july 2020 and it is quite amusing to see a new bike getting problem with the oscillator within six months period.The tvs company has given a bike with production fault.I have been using bikes for nearly 20 years i have not seen any bike facing oscillator cutting off or rusted within a period of one year.This is definitely due to production fault only.Then again now during the month of june 2021 the battery is not working.I am not able to start the vehicle with battery.Even the kick starter it is very difficult to start.It is not starting very easily.It is not even one year completed since i purchased the vehicle.It is quite shocking to know that the so called tvs company is producing such default vehicles.So i request that the tvs company shoul replace the bike with a new bikemoreover the ramkay is also not doing the service properly.The ramkay agency will do free service only for one year after that if there is any fault with the bike i will have to run to the mechanic as the tvs company has given me a bike with production fault.Though i intimated it to the customer care on 24.04.2021 there is no response from tvskindly do the neeedful ot i will be approaching consumer court seeking justice and if any untoward happens while driving the vehicle tvs company is responsible for the same regardsl.Rajendra prasad8056080845.
I bought tvs scooty pep last year in the month of september 2020.Since it delivery, Its create lots of problem.Its not starting by button start, Almost after 3 free servicing, Its creating new problems.I complain dealer about it, But after repairing also newer problems are occurring, I thought i made mistake by buying this scooty in covid period, Its a default piece i got from the dealer or from tvs company.This vehicle consumes two much petrol, Dealer salesman told me while buying that now petrol is directly connect to engine.There is no corroborator, So you should be cautious after fuel meter arrow reach red line you should immediately fill petrol otherwise it will stops running.I service this vehicle several times in six month, But after changing wire now back wheel is jam.So don't buy this tvs scooty pep new version, If you buy, You will be in total mess.
I've take 2020 bs6 model from the starting facing lot of issues.Worst head lamp need upgrade to led, No tubeless tires, No charging port company kept d***y hole on bike, Stupid small brake system it always stuck and no use at all, Poor engine performance always sounds high, Auto rise of engine sound, More heat generated and mileage 57kmpl.I strongly recommend not to take this bike.
Best Scooter in city... and small size so better for heavy traffic... I tested long ride upto 350 Kms. in one run experience nice. Mumbai to alibaug is comfortable ride. top speed is 75 kmph. maintenance cost upto 1000 INR only.
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