The Photon is Hero Electric's flagship model - what it calls its 'high speed E-bike'. We take the Photon for a spin to find out if it justifies its price tag...Oct 13, 2014
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hi i purchased hero electric photon 72 v 9 months ago at first i enjoy the ride after 7 months its battery discharges very rapidly it may not give at least 15 k m mileage i took my bike for service and they told me for replacement battery under warranty but till now. it was about 3 months my bike in service center i complained so many times but there is no proper response from dealer and the company they deleted my comments on their website so guys my request dint buy hero electric bikes they harassing me about 3 moths giving their feed back about battery replacement
The problems are: 1.6 lead acid batteries make it heavier 2.Batteries needs rotation.Service center never rotate3.Poor support from show room and service center4.Applying breaks discharge batteries5.Turning on headlight discharges batteries6.Bumper hits road dividers7.Battery charging indicator is worst8.No technical support9.No customer care support10.Savings on petrol and zero maintenance is a shot.
Company claimed 80km per charge, But my own experience even single ride got 60km only and i got lot of problem within one year charger, Motor, Converter (2times) all above parts are replaced under a one year
Performance is good but comfort not.There should support for back seat.It's height not suitable for all.Side stand doesn't go up automatically.Hits in humps and speed break.Read more.
Performance is good but comfort not.There should support for back seat.It's height not suitable for all.Side stand doesn't go up automatically.Hits in humps and speed break.