Q. What about the repairs and services - Optima Plus?23 Views Add Answer1 AnswerAdd your Answer
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Hero Electric Optima Plus User Reviews
My optima giving half mileage of what promised by company with in 2 months. When I asked dealer he said first you got 3 years warranty. But now he said we don't keep batteries as spares. It cost 5000 rupees to ship your batteries to company and takes minimum 3 months . And more over you have to bare other charges if problem won't find by company. Heroelectric Armoor, JN motors. Seriously..... Hero ? When I called customer service, they gave me RM number, unfortunately they revealed secrets that they don't manufacturer any product like batteries and spares and body parts and body. They only buy every peace from CHINA ... So they don't have eny technology to test and improve the batteries. So when problem arrives , spares should come from China.Now I realised, I gave my money to china company. Such a useless s**t
very poor service provider, spares not available in the merket