Vespa Care road side assistance initiative launched

  • Oct 9, 2014
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The Vespa Care is a special road assistance program developed by the Italian manufacturer to help its customers in case of an emergency

Vespa S action shot

Piaggio Vehicles Pvt. Ltd. announced that it has kick started a new customer care initiative for Vespa owners christened Vespa Care. Under the new Vespa Care program, customers of Vespa scooters will get 24x7, 365 days Road Side Assistance across 51 cities in India. Also Read: Vespa S Review

The Vespa Care is a specially designed road side assistance program developed to help Vespa owners in case of an emergency and will be offered at no extra cost. For this purpose it has also put together   a special squad of trained professionals aided with fully customized assistance software for speed assistance. Other interesting aspects of the Vespa Care programme include delivery of fuel, replacement of keys, on site assistance in case of a flat tyre and medical assistance in case of any emergency. This offering also provides coverage assistance to the next owner in case of change in ownership.

Vespa Elegante

Speaking at the launch, Ravi Chopra, Chairman and Managing Director, Piaggio Vehicles Private Limited (India) said, “Vespa is a premium iconic international brand. We know that after sales care is as important as the actual purchase particularly for premium brand like Vespa - we have developed a holistic solution for the same. Vespa Care is another step towards achieving maximum customer satisfaction. Vespa Care signifies the premium two-wheeler owning experience we firmly believe in.”

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