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In Conversation: Ratan Tata

View :Tata Nano Special Coverage

View :Small Cars of 2009 

In Conversation: Ratan Tata

If you think Tata Motors just has the Nano up its long sleeve be prepared to be dazzled! India's largest automotive player hasn't let the recent financial slowdown blunt its vision or its hunger to excel in a rapidly evolving global automotive scenario. Proof of this came straight from the man who has been steering India's most respected business house into an automotive powerhouse. Adil Jal Darukhanawala, editor-in-chief of ZigWheels.com engaged Ratan Tata, chairman of Tata Motors in a free-wheeling discussion on cars and projects beyond the Nano on the sidelines of the Geneva Motor Show. And if you are a petrol-head, don't just drool on Jags and Alfa Romeos but be prepared for Maseratis and Ferraris and even more powerful variants on the Nano theme. Seems Tata's grand auto-nomic strategy is finally beginning to pan out.

Adil Jal Darukhanawala (AJD): The Tata Nano is finally set to roll down Indian roads. What would be the next challenge, once it is launched on the 23rd instant?

Ratan Tata: I think the next challenge would be to live up to the peoples aspirations. To make the experience of buying, owning, servicing and supporting the Nano different from what you might have experienced. At the same time, the challenge will also be to have people understand that the Nano is not a Honda, not a Toyota. It is a low cost car and while there might not be any deficiencies, it might have some lack of refinement which will go with a low cost product, but surely won't be a deficiency as such. I don't think there's been a car in India that's planned to be produced in this kind of volume. It is therefore important for us to maintain a sustained quality from our suppliers and our own ability to meet product standards. All these issues should be very challenging.

AJD: Knowing that Telco had tried to do a peoples' car in the 1960s but had to wait till two decades plus for the Indica and now the Nano to give Indians a genuine home-built product, do you sense that you would have loved to do the Nano earlier or is this the right time?

Ratan Tata: I don't know because I believe everything you do has its place in time. So in the 60s, an idea of a people's car would probably have been different from what it is today. Technologies were different, it is a difficult thing for me to answer. At that time in the 60s, talking about a people's car would have been something that is alien to the marketplace. Today, you can have a people's car that can be done with confidence. So this car is... each new product has its place and time.

AJD: Rajiv Dube mentioned at the launch of the Xenon that Tata Motors is suffering from a problem of plenty - I am of course referring to the sustained new model excitement, and it's a good problem to have in these days.

Ratan Tata: Yes, but it also has its challenges and we need to handle them well. So that is a big challenge and I hope we can live up to the expectation.

AJD: The Tata-Fiat partnership is doing well?

Ratan Tata: Yes it is. It's doing what it's set up to do, and perhaps a little more. We are very happy with the relationship. It's a relationship that's not treading in rhythmic reversals. It's a very open relationship based on what we're trying to do.

AJD: Is it a possibility that you could pick and choose technologies available with your partner which you still might not have in the Tata Motors portfolio? Or is it something where you still have to go about trying to license that technology?

Ratan Tata: Naturally the agreement doesn't visualize gratis transfer of technology or products, but it does envisage the sharing of those openly. So we would expect that if there was some powertrain we thought would work well with our products we would certainly ask our partner and see whether it makes sense to do that given the transfer rights and licensing fees. Likewise, Sergio (Marchionne) has always made it very clear that he would like Tata Motors to be his preferred development partner and in that way we could share platforms and technology and also manufacturing practices. So the way we think, everything that Tata Motors makes and sells could be developed with Fiat.

AJD: Let me bring up the subject of Pininfarina in which Tata Motors has a small stake. Having seen Tata Motors work with so many big names in product design and development, is this tie-up with Pininfarina a harbinger of change as many think it would be the sole font of design for you on a regular basis from now on? Or would you still farm out design to others like I.DE.A. and Bertone who did the Indica and the new world truck cab respectively?

Ratan Tata: Very difficult to say because we have multiple sources of development. We have our own internal design group which I think has done a very admirable job, but lacks experience which we will gain over time. We also support a group of designers who were in I.DE.A. but they left and we have funded them and supported them and they do work for us on various projects. Supporting this is our own technical center in the UK which is not exactly a design centre but is used more for packaging and engineering. And we will have a relationship with Pininfarina or with Italdesign or whoever else it might be. So I think that design is an open issue and there is no exclusivity.

AJD: The Prima is a fine example of what you always dreamed of having - a large saloon for India. Will it see the light of day as a series produced automobile?

Ratan Tata: Yes we are striving to do just that. There is no way we could do a large luxury car today given our brand, our expertise and also low volumes. However, we could indeed develop a high-end saloon for India which is sleek yet robustly engineered. Extending this line of thought we could also contemplate a high spec version for Europe which could be built in Europe and equipped with a degree of luxury and refinement which the market expects.

 
 

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User's Comments
  • Kersi P Kapadia (12 January 2010 18:59)
    My Uncle served Tata Steel and died in a Crane accident. My dad got a job in his place in Jamshedpur due to the IR n HR policy of Tata Steel then in 1940 s. Thats how we were associated with Tata's. Our father seved 40 years in Tata Steel. My 2 brothers are in TS ,I have served directly 18 years for TML and TACO. I have partnered the Alumn radiators for Tata n Euro 2 engine cooling systems, Indica launch and Nano gaskets and will continue for the rest of my life for the Tatas all I can and my family can for their benefit in turn for the nation.God is on earth in front of us to serve. This life is not enough for doing all that is expected. | Reply
 Bhavesh Shah (04 June 2010 08:01) Reply to Kersi P Kapadia
Any particular reason , you have quit as executive director for banco products | Reply
 Kersi P Kapadia (19 August 2010 16:19) Reply to Bhavesh Shah
Joined IPD Taco pune for my family.Banco was given all I had to give wrt to direction. | Reply
  • vishakh (08 January 2010 23:14)
    I salute tata this day, having seen companies like suzuki insoite of offering no duty beniits in this country when they were bankrupt in Japan they sold death boxes like M-800, and Omni, and are still selling these dangerously designed suzuki vehicle to Indians.But Tata without getting any support from Govt of India still gave us safest car Nano for a lac of rupee Hats off to Tataand shame on Osama Suzuki | Reply
 Hari Advani (12 January 2010 20:21) Reply to vishakh
Silly emotional comment.Shame on you,your problem is ''Foot in the mouth''. | Reply
 jithendra  (19 January 2010 12:40) Reply to Hari Advani
give respect to our indian company tata is fallowing business ethics in my sight tata is one of best company in india. | Reply
  • Girish Padikar (08 January 2010 09:07)
    I had paid photon bill (it is more than expected ) just because , I red 26/11 story in new papers.Salute to the pioneers,TATA team | Reply
  • G V R Murthy (01 January 2010 06:21)
    Mr. Ratan Tata, and JRD Tata are great visionaries India could ever had.. Tata's are truly the Indian's who consistantly try to bring the Indian Manufacturing, Consultancy, and any business unit you name it to be at global standards. As the days pass, we will become super powers, and we can see a noticable contribution from TATA's. | Reply
 jithendra (19 January 2010 12:42) Reply to G V R Murthy
ur exactly right..... | Reply
  • Ricky (26 December 2009 10:35)
    It is good Tata-Motors has come out with good number of models and constantly improving the quality of its cars, recently launched "Tata- Manza" I appreciate Ratan Tata'spassion for developing good cars the same thinking should go with all the Tata staff, inhouse the Eng/Dev Devp. research centre than only Tata-Motors can B Great | Reply
  • Bhesania (13 December 2009 01:52)
    What can we say about this great,noble,inspirational,wonderful yet above all humble human being by the name of Ratan Tata? A salute to him,the founder members of TATA who laid the very foundations of what TATA still stands for even in todays maligned business world.May God bless Mr Ratan Tata and may he lead the TATA group for a long time to come. We are proud as a nation,as a community to have a man like him amongst us. A salute!!!! India should be led by men like him politically as well. | Reply
  • zaheen (23 October 2009 03:48)
    You are a great inspiration to people around the world. You have shown dedication, commitment and constant innovation in your business endeavours. I have profound respect and admiration for you and wish you many more years of leadership within Tata organisation. | Reply
  • Jennifer (21 July 2009 16:51)
    Dear Ratan Tata,I always admired you as a student and today i am a mother. You have been a role model to me from a very long time. I am madly in love with you. There is not a single day that goes by without thinking of you. Please keep well!!! You are always in my prayers. You are a living saint and thank you for everything. God bless you tons!!! I love you!!!!!!! | Reply
  • Vinayak V Raotole (30 June 2009 14:37)
    I have always great respect for Tata Group, the people worked for Tata, the People behind the name TATA are equally very great. The lineage of TATA group originates from great enterpreneur Mr. Jamshedji Tata, who was also involved in freedom strugle for nation and who made proud us by commission India's first steel mill.Mr.JRD Tata, who was honoured by supreme reward of "Bharat Ratna" and now Mr. Ratan Tata being honoured by "Padma Vibhushan". These three people and those working behind them are truely patriotic humans. I salute them and remains behind them. | Reply
  • Bernard  (23 April 2009 13:58)
    It is wonderful to read what Mr.Ratan Tata has done to transform Tata Motors. Sadly Quality is not high on his list of priorities and this is where he has lost ground to smaller players like Mahindra. Tata or Telco (as it was known when I bought my first Tata vehicle in 1994) was considered as a truck manufacturer, where quality was not a consideration. And Mahindras were considered a Tractor manufacturer! Look how Anand Mahindra has changed the fortunes of Mahindras. The Scorpio out sells the Tata Safari 10:1 and quality and reliability has a huge part to play here. Obviously Quality is not high on Mr. Tata's priority list. | Reply
 Vimal (22 January 2010 19:35) Reply to Bernard
Jus' wait Bernard ...Tata.Indicruz is scheduled by mid 2010 ...Mahindra's portfolio has got jus' two vehicles..LOGAN is a failure ..Mahindra is nowhere near Tatas | Reply
  • Eric Mascarenhas (02 April 2009 19:30)
    I salute Mr.Ratan Tata, like JRD Tata has proved to be a great visionary, infact he should guide the Tata Motors and not resign as a ChairmanI am sure as long as R.Tata stays and guides Tata Motors the company will acheive great heightsin manufacturing world class cars and I hope by next decade Tata Motors will be ranked as one of the top three big Automobile Companies of the world.Like the Toyota's,G.M.,and Volkswagen. | Reply
  • planetautomatic (26 March 2009 04:17)
    Hopefully one day we will see like India, AFrica, Latin America ..a whole host of countries Nanofied.Indias kind and helpful footprint will be appreciated and help all the aspiring people of these continents to travel and live a better life. Ratan Tata you make us proud:) | Reply
  • BT (24 March 2009 00:23)
    In reply to Mr nikhil agarwal's comments : ---------------------------------------- Dude, please do yourself a huge favour and stop posting such comments. You are just embarassing yourself by being so stupid. And, Hyundai is from Korea. Get your facts right. | Reply
  • Rajesh R. Barde (23 March 2009 19:53)
    TATA has yet again proved that they are World's best Indian group. Indian People will bless this man who is as strong as a rock. MAMATA BANNERJEE, WHEN WILL YOU LEARN? YOU ARE A LOSER. | Reply
  • Siddharth Kundanlal Trivedi (23 March 2009 17:56)
    TATA, The Company that Cares... | Reply
  • Mohan R. Desai  (23 March 2009 16:26)
    No words to say...We are proud of you Ratan. | Reply
  • yogesh upadhyay (23 March 2009 16:18)
    Its really patriotic decession to roll out the people's car. TATA MOTORS ROCKS | Reply
  • Ganesh Keluskar (23 March 2009 16:16)
    Jai Shri Mataji, Bravo, as an ex-employee(Tata Power),I am proud of Tata Group who have given much more to the Country & the poor people of the country. TATA AAP AGE BADHO, HAM APKE SATH HAI ! GOD bless TATA Group. | Reply
  • R.V.Ganeshan (23 March 2009 16:15)
    Mr.Ratan Tata is a great visionary. Ratan is ratnam a precious diamond for this country who has contributed towards the development. He has put TATA's in global arena and has challenged the world to manufacture a cheap car. | Reply
  • Anup (23 March 2009 15:15)
    As an Indian I am proud of this achievement. Great going TATA Group | Reply
  • mahesh patil (23 March 2009 15:05)
    ************************************* Salute to ratan TATA, Who works for developing india. In INDIA we have few people like him... ************************************* | Reply
  • Samir Khairnar (23 March 2009 14:56)
    I worked with the TATA group and it was a wonderful experience. I am looking forward to buy Nano soon. I am sure it will be a success. The TATA group has contributed immensely towards the Indian economy. Indian government should give plenty of tax benefits to the TATA group. | Reply
  • Parminder Singh (23 March 2009 14:15)
    TATA had again proved its leagcy of being the Best.......... time to time from Corus to Nano.................... Its TATA name is enough | Reply
  • TAPOSH CHATTERJEE (23 March 2009 12:17)
    MR. TATA, WE ARE PROUD OF YOU, I PRAY TO GOD THAT U OVERCOME ALL YOUR FINANCIAL PROBLEMS AT THE EARLIEST, GOD HELPS BRAVE PEOPLE, YOU ARE OUR PRIDE, THE REAL FACE OF INDIA WHICH IS LOOKING UP THE SAME WAY YOU ARE LOOKING, I WOULD SURELY BUY ONE AS A MARK OF RESPECT TO YOU. GOD BLESS YOU AND YOUR TEAM. | Reply
  • majipa (23 March 2009 12:15)
    Dear Mr Tata... you are truly a "RATAN". 'Gentleman'..take a bow... boy boy boy..am I proud to be an Indian.. a busines associate to Tata group.. and afellow "parsi"...you bet I am All I can say and do is pray.."tatas' need a lot of luck to silence their critics.. AMEN | Reply
  • Kaustubh, USA (22 March 2009 19:54)
    Honored to be alive to see a person of Ratan Tata's stature. His determination is rock solid. His vision and business sense have no match. Cynics grippled with fear of recession and doom, will keep doubting the man's wisdom, but believe me there is far more to the cutie nano than the Rupes 1 lakh tag. Buying & possessing a car is and will be common mans dream. This will increase the movement of people to a considerable extent and help in boosting trade. Even the people from interior of India can think of buying the car or using it as taxi rather than relying on the "Not so good" state transports. Economical, eco-friendly, durable, convenient and comfy...what else do you want ? Thank you Rata Tata for this splendid effort. | Reply
  • Debasish Guha (22 March 2009 10:46)
    Respected Mr.Ratan Tata, I am proud of a business house like Tata, which is a sign of truth,inspiration,reality, Quality etc.Sir, there are lots of people waiting for you in SINGUR again to come back . Dirty politics spoil all the good thinking of the common people in West Bengal. I am Proud of Tata. The groups like Tata can make India proud. Please consider, NANO will become a common vehicle for the mass, in future it will need 5 production house for fulfil the market demand.Sir I wish you healthy life. | Reply
  • DD (22 March 2009 09:53)
    My Father worked for 42 years with Tata , Today I am working in Saudi Arabia. My heart is still with Tata Enterprise. I have never seen an organisation So much Ethically Strong consistently for more than 100 years. Ratan Sir you r surely Ratan of India !! | Reply
  • Tarush (22 March 2009 07:36)
    I have read a little about TATA Family. JRD Tata was a visionary and Ratan Tata has taken it to next level. I have lived in India and abroad (over dozen countries). But I am extremly proud to be an Indian. Ethical business houses like TATAs have been equally socially responsible too. Nano, its development, its challenges, the resistance offered in Bengal and how the TATAs have handled it has only gone to establish thier credibility, ethics and socially responsible behaviour, even in these tough economic times. I have gradually turned into a die hard fan of TATA group, salute the spirit of TATA Businesses. | Reply
  • Vijay Kumar Udupi (21 March 2009 22:56)
    Ratan Tata is a great visionary and tough business man. Many people dont know what Tata has done in whichever city they have their plants. I pity the people who talk about nano being a curse for big cities. Name one automobile company who does not want to sell in volumes. Do you say other companies are Green. Keep the business and green cause seperate. Tata has ensured it complied with the Green statndards set by the Government and thats it. That is what we need to expect from any automobile business. Why dont someone think about the lower middle class person getting an option to own a new car at Rs.1 lakh. Do you know how Japanese and Korean companies exploited Indian customers until Tata introduced Indica. Do you know to what extent they slashed the prices. Where was that extra money going? Please open up and think before you blabber about Nano being a city menace or polluting agent. I am proud of Tata an Indian creating history with Nano. I wish them success from bottom of my heart. Ratan Tata is my hero always. | Reply
  • devraj gupta (21 March 2009 21:37)
    as of me the biggest fan of the TATA family is very thankful to mr ratan tata for introducing the world most cheapest car and marking automobile india to the world map crossing all the challanges and pressure today nano and tata motors is most successful story for world as now its most successful car in the world from now to the future tata will be the number 1 company of the world the largest conglomerate house thanks to mr ratan tata the most poweful person and my role model | Reply
  • nikhil agarwal (21 March 2009 20:39)
    Mr. Ratan Tata had done well to realize the dream of a common man to own a car, but at what cost? Tata motors on the verge of bankruptsy, what would it achieve. Its a mad joke of rolling out a car of $2500. it will crowd the street and imagine the amount of CO2 in the air. He should have perhaps done something to reduce the carbon footprints rather than creating more. but he wouldnt do so, coz he could not see money in it. moreover, mr tata has taken the tata into a deep pit, which will take time to recover, bankruptsy is round the corner, what will happen to its future. buying corus at such a high price is nothing but madness. and secodly, buying jaguar landrover is also a madness and mr tata knows that he had made a mistake. he should not make more mistakes and stop rolling out nano. moreover, he should stop indica, which is the worst car i have ever seen in my life, gone after 3 years. make a lot of noise and doesnt have good service. people should do what they are good at and nations should produce what they could produce efficiently. india should concentrate on IT and not on cars. japan is doing a fine job of producing cars, like toyota nissan and hyundai. tata could never compete with them. so tata motors should be closed down and mr tata should do it fast. | Reply
 JonnyBangalore (11 January 2010 16:25) Reply to nikhil agarwal
what the hell u r talking about that india should work on IT not the car manufectouring can u tell me which indian compam\ny is doing theIT product business tell me the name of one big IT product whic any indian company has made .. all are dependent on the begged outsourcing work from US and EUROPE.. and u telling about not menufecturing the cars the honda's and nisaans has also started some day as tatas to grow big ok,, so why not tata.. only due to tatas these companies are selling their dumb vhicles in india for a reasonable price... | Reply
  • Niraj Chore (21 March 2009 14:55)
    The dwan has finaly arrived, not only India but whole world was egearly waiting for this moment. Now that it is here we will have an increased responsiblity on our shoulder to show the world what we are capable of Cheers to Nano | Reply
  • Mital Shah (21 March 2009 14:18)
    Respected Shri R Tata, I am proud of a business house like Tata, which is a sign of truth,inspiration,reality etc.Sir, there are some business house ahead of you in quantity but not in quality. Quality means very truthful in business,respect for employees etc. If u had done something wrong in the past then Tata could be 5 times more then what it is now. I am Proud of Tata. The groups like Tata can make India proud. Salute to you sir. | Reply
  • RGS  (21 March 2009 11:25)
    Will Tata arrange the Service centre for maintenace for NANO? Will nano have an air conditioner either now or a later date? pl clarify | Reply
  • amit (21 March 2009 03:22)
    Working with TATA group gives me pride when i see this achievement of TATA motors and specially the vision of MR .Ratan Tata . I would love to meet him one day personally | Reply
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